Salesforce B2C Solution Architect's Handbook - Bookswagon UAE
close menu
Bookswagon
search
My Account
Home > Computer programming / software engineering > Software Engineering > Salesforce B2C Solution Architect's Handbook: Leverage Salesforce to create scalable and cohesive business-to-consumer experiences
Salesforce B2C Solution Architect's Handbook: Leverage Salesforce to create scalable and cohesive business-to-consumer experiences

Salesforce B2C Solution Architect's Handbook: Leverage Salesforce to create scalable and cohesive business-to-consumer experiences


     0     
5
4
3
2
1



Out of Stock


Notify me when this book is in stock
X
About the Book

No detailed description available for "Salesforce B2C Solution Architect's Handbook".

Table of Contents:
Table of Contents

  1. De-Mystifying Salesforce
  2. Supporting Your Customers with Service Cloud
  3. Direct-to-Consumer Selling with B2C Commerce
  4. Engaging Customers with Marketing Cloud
  5. Know Your Customer with Data Cloud (DC)
  6. Salesforce Ecosystem – Building a Complete Solution
  7. Role of a Solution Architect
  8. Integration Architecture Options
  9. Creating a 360° View of the Customer
  10. Customizing for Common Business Needs
  11. Enterprise Integration Strategies
  12. Exam Preparation Tools and Techniques
  13. Prerequisite Certifications
  14. Commerce and Integration
  15. Certification Scenarios


About the Author :
King Mike :

Mike King has worked on the most complex B2C Commerce customer implementations, including multiple brands and geographies worldwide. Mike is also a certified Salesforce instructor, teaching the B2C Technical Architect certification preparation course. In January 2019, Mike participated in the inaugural Salesforce cross-cloud academy. He has since worked with Salesforce on the B2C Solution Architect exam development team and in real-world B2C Solution Architecture implementations. Mike has also spoken numerous times with Salesforce on the topics of B2C Solution Architecture, including at TrailblazerDX, Salesforce Connections, and Dreamforce. When not obsessing about Salesforce, commerce, and software architecture, Mike enjoys hiking, camping, and woodworking.Murphy Melissa :

Melissa Murphy specializes in cross-cloud Salesforce implementations. Having supported multiple industries and brands, Melissa has experience driving digital transformations with customers. She is a certified Data Cloud, Market Cloud Engagement, and AI architect. Melissa has presented at multiple Salesforce and Marketing Technology conferences, including Connections and Dreamforce, on Data Cloud best practices. She thrives in helping clients develop overarching marketing strategies to drive real business impact through technical solutions. When not in the weeds on Salesforce cross-cloud architecture, Melissa enjoys reading, Taekwondo, and cooking great food.


Best Sellers


Product Details
  • ISBN-13: 9781801078757
  • Publisher: Packt Publishing Limited
  • Publisher Imprint: Packt Publishing Limited
  • Edition: Revised edition
  • No of Pages: 464
  • ISBN-10: 1801078750
  • Publisher Date: 23 Sep 2024
  • Binding: Digital (delivered electronically)
  • Language: English
  • Sub Title: Leverage Salesforce to create scalable and cohesive business-to-consumer experiences


Similar Products

Add Photo
Add Photo

Customer Reviews

REVIEWS      0     
Click Here To Be The First to Review this Product
Salesforce B2C Solution Architect's Handbook: Leverage Salesforce to create scalable and cohesive business-to-consumer experiences
Packt Publishing Limited -
Salesforce B2C Solution Architect's Handbook: Leverage Salesforce to create scalable and cohesive business-to-consumer experiences
Writing guidlines
We want to publish your review, so please:
  • keep your review on the product. Review's that defame author's character will be rejected.
  • Keep your review focused on the product.
  • Avoid writing about customer service. contact us instead if you have issue requiring immediate attention.
  • Refrain from mentioning competitors or the specific price you paid for the product.
  • Do not include any personally identifiable information, such as full names.

Salesforce B2C Solution Architect's Handbook: Leverage Salesforce to create scalable and cohesive business-to-consumer experiences

Required fields are marked with *

Review Title*
Review
    Add Photo Add up to 6 photos
    Would you recommend this product to a friend?
    Tag this Book Read more
    Does your review contain spoilers?
    What type of reader best describes you?
    I agree to the terms & conditions
    You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications.

    CUSTOMER RATINGS AND REVIEWS AND QUESTIONS AND ANSWERS TERMS OF USE

    These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Bookswagon (the "CRR Service").


    By submitting any content to Bookswagon, you guarantee that:
    • You are the sole author and owner of the intellectual property rights in the content;
    • All "moral rights" that you may have in such content have been voluntarily waived by you;
    • All content that you post is accurate;
    • You are at least 13 years old;
    • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
    You further agree that you may not submit any content:
    • That is known by you to be false, inaccurate or misleading;
    • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
    • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
    • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
    • For which you were compensated or granted any consideration by any unapproved third party;
    • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
    • That contains any computer viruses, worms or other potentially damaging computer programs or files.
    You agree to indemnify and hold Bookswagon (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.


    For any content that you submit, you grant Bookswagon a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell, transfer, and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. Additionally,  Bookswagon may transfer or share any personal information that you submit with its third-party service providers, including but not limited to Bazaarvoice, Inc. in accordance with  Privacy Policy


    All content that you submit may be used at Bookswagon's sole discretion. Bookswagon reserves the right to change, condense, withhold publication, remove or delete any content on Bookswagon's website that Bookswagon deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use.  Bookswagon does not guarantee that you will have any recourse through Bookswagon to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Bookswagon reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Bookswagon, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Bookswagon, its agents, subsidiaries, affiliates, partners or third party service providers (including but not limited to Bazaarvoice, Inc.)and their respective directors, officers and employees.

    Accept

    Fresh on the Shelf


    Inspired by your browsing history


    Your review has been submitted!

    You've already reviewed this product!
    Your IP: 216.73.216.196 IN