Managing and Leading People through Organizational Change: The Theory and Practice of Sustaining Change through People

Change in organizations is all about people: it is people who plan, prepare for and implement change, and who are affected by it in the daily course of their work. Yet there is a tendency to focus on quantifiable and often more easily solved technical aspects of implementing organizational change programmes, and ignore the complex ways that these will impact individuals. Providing an evidence-based analysis of change in organizations, Managing and Leading People Through Organizational Change is written for practitioners responsible for change programmes and postgraduate students of organizational change. This updated edition demonstrates the importance of understanding the effects of change on individuals and engaging them collaboratively through the transformation journey. Featuring new material on individual wellbeing and the impact of technological advances on the workplace, this book sets out frameworks, practical approaches and recommendations for communicating with and leading individuals, teams and organizations through change. Full of exercises, interviews and case studies from across the globe, this book is an essential resource for leaders and students enabling them to achieve sustainable benefits of change at work.

Table of Contents:
Chapter - 00: Introduction; Section - PART ONE: Understanding organizational change; Chapter - 01: The context and nature of change; Section - PART TWO: Individual responses to change; Chapter - 02: The impact of organizational change on emotions; Chapter - 03: Individual sense-making processes; Section - PART THREE: The role of leaders and managers; Chapter - 04: Leading people through change; Chapter - 05: Fostering commitment and ownership; Chapter - 06: Engaging people through dialogue; Chapter - 07: Changing elements of the organization’s culture; Section - PART FOUR: Building capabilities; Chapter - 08: Building capabilities for sustaining change; Chapter - 09: Sustaining change; Chapter - 10: Glossary; Chapter - 11: Index;

About the Author :
Professor Julie Hodges is a leading expert on change in organizations. Prior to this, Julie Hodges worked as a business consultant for over 20 years in several profit and non-profit organizations, including PwC. Based in the UK, she is also an Academic Fellow of the ICMCI (International Council of Management Consulting Institutes), a Principal Fellow of the Higher Education Academy, and a Senior Fellow of the Foundation for Management Education (FME), and a member of the editorial board of the 'Management Consulting' journal.

Review :
"This book explains and articulates that understanding and managing change cannot be done without understanding human emotion. It is the combination of this understanding with practical tools and guidance that makes this book so relevant and so effective for individuals, leaders, HR managers and organizations alike." "In times when business leaders are struggling with volatility and uncertainty about the future of their organizations, Julie Hodges lays out a path for understanding and leveraging change. For organizational leaders, Managing and Leading People Through Organizational Change presents a compelling invitation and a comprehensive map for the journey toward sustainable change. The powerful case studies should spark insights and ideas on what to do. Well written, well researched and full of insight, this book will open your mind to a deeper way of thinking about change and how to lead people through the challenges of organizational change." "Leading people through change is a vital capability of the 21st century manager. This book provides a welcome and much needed guide to navigating the complex organizational landscape at a time of unprecedented volatility and turmoil. A must read for managers, consultants, and scholars alike." "I often see change management either done badly or completely neglected. This is a must-read handbook on how to navigate the various facets of people-focused organizational change. The real-life case studies provide context to what can often be a subjective area of discussion. A highlight for me, was how Julie brilliantly articulated the various intelligence characteristics that are key to people-centric change management leadership." "The ability for organizations to transform and change has never been more critical. It is the difference between whether a company thrives or dies. Hodges' book debates crucial leadership points for any business including the leadership of change, sustaining change and the epicentre of change - 'the zone of uncomfortable debate'. This book offers a great reference point for leaders at all levels." "Change is the only constant. This book is a timely guide to help us cope with change effectively. Must read for HR and organization leaders!" "Change is inevitable and yet again Julie highlights that the question of succeeding or failing to navigate change is a large part down to understanding the impact of change on people and their emotions. A superb read for anyone who wants to not just make change happen, but also ensure sustained success." "We were already working in organizations and systems facing continuous change then we were faced with COVID-19 which both accelerated the pace of change and forced us to do things differently, for example remote working. This much-needed book provides both theory and practical examples to explain what is needed to lead and manage people through the change with clear practical recommendations at the end of each chapter. There is a very welcome and needed emphasis on how change effects individuals and how to engage them in the change process." "Managing and Leading People through Organizational Change is all about people, attending to both the needs of those leading the change and the employees most effected by the change. The complexity of the individual is acknowledged and there is an important focus on enabling managers to appreciate this and to find ways in which they can involve and include employees in the change that is needed." "A great source of insight around the people factors associated with change. If you are leading, managing or simply dealing with the operational impacts of change then this work, with its blend of theory, practice and real case studies will be a valuable source of reference."