About the Book
This volume of Research on Emotions in Organizations contributes
to the ongoing study of the emotion-related forces that shape the functioning of individual, interpersonal workplace relationships and the organizational
system as a whole. The chapters in this book demonstrate the complex interplay
between emotion, cognitive processes, brain functioning and contextual factors
that contribute to a better understanding of organizational behavior at
multiple levels of workplace life and in the context of a fast-paced, uncertain
and dynamically changing work environment. Taken together, they provide recent advances on the dynamics of emotions and point to future research
venues consistent with the increasing interest in cross-country investigation
and the role of neuroscience in organizational psychology.
This volume is
organized in three parts to provide coverage of the latest developments in each
of the following areas: micro-level self-related dynamics
of emotions; relational-centered dynamics of emotions; and emotional dynamics related to macro contextual factors.
Table of Contents:
Introduction: Individual, Relational, and Contextual dynamics of Emotions; Laura Petitta, Charmine E. J. Härtel, Neal M. Ashkanasy, and Wilfred J. Zerbe PART 1: INDIVIDUAL DYNAMICS OF EMOTIONS
Chapter 1: Temporal Patterns of Pleasant and Unpleasant Affect following Uncertain Decision-Making; Yan Li and Neal M. Ashkanasy
Chapter 2: Can Brains Manage? The Brain, Emotion and Cognition in Organizations; Mark P. Healey, Gerard P. Hodgkinson, and Sebastiano Massaro
Chapter 3: The Cognitive, Emotional, and Behavioral Qualities Required for Leadership Assessment and Development in the New World of Work; Marianne Roux and Charmine E. J. Härtel
Chapter 4: Emotional Dynamics at the Relational Level of Self: The Case of Healthcare Hybrid Professionals; Phatcharasiri Ratcharak, Dimitrios Spyridonidis and Bernd Vogel
PART 2: RELATIONAL DYNAMICS OF EMOTIONS
Chapter 5: Interpersonal Emotion Regulation in the Work of Financial Traders; Shalini Vohra
Chapter 6: The Role of Implicit Leadership Theory in Employees’ Perceptions of Abusive Supervision; Hieu Nguyen, Neal M. Ashkanasy, Yiqiong Li and Stacey L. Parker
Chapter 7: The Impact of Resonance and Dissonance on Effective Physician-Patient Communication; Loren R. Dyck
Chapter 8: Emotions and Virtual Teams in Cross-Border Acquisitions; Melanie Hassett, Riikka Harikkala-Laihinen, Johanna Raitis and Niina Nummela
Chapter 9: Workgroup Emotional Climate is Predicted by Ratings of Servant Leadership Behavior and Predicts Team Members' Self-Rated Psychological Capital and Occupational Stress; Anna Kreminska, Joel Lim and Charmine E. J. Härtel
Chapter 10: Becoming Peripheral: An Emotional Process Model of How Friendship Deterioration Influences Employee Engagement; Shimul Melwani and Payal Sharma
PART 3: CONTEXTUAL DYNAMICS OF EMOTIONS
Chapter 11: Emotional Contagion in Organizations: Cross-Cultural Perspectives; Elaine Hatfield, Victoria Narine, and Richard L. Rapson
Chapter 12: Facilitating Positive Emotions for Greater Creativity and Innovation; Sue Langley
Chapter 13: Workplace Fear: A Phenomenological Exploration of the Experiences of Human Service Workers; Marilena Antoniadou, Peter John Sandiford, Gill Wright and Linda P. Alker
About the Author :
Laura Petitta is an Associate Professor of Work and
Organizational Psychology at the Faculty of Medicine and Psychology of the
Sapienza University of Rome, Italy, and Professor of Training and Organization
Development. She has published in journals including Work & Stress, Safety
Science, Stress & Health, Accident Analysis and Prevention, European Psychologist, the Journal of Business Ethics, the Organization Management Journal, and Group
Dynamics.Charmine E. J. Härtel is Professor and Chair of HRM, OD, and
Occupational Health Psychology for The University of Queensland Business School
in Brisbane, Australia. Her work appears in over 200 publications, including the Academy
of Management Review, the Journal of Applied Psychology, Leadership Quarterly,
Human Relations, and the Journal of Management.
Neal M. Ashkanasy is a Professor of Management at the UQ
Business School at the University of Queensland in Australia. His research has
been published in leading journals, including the Academy of Management Journal and
Review, the Journal of Organizational Behavior, and the Journal of Applied
Psychology.
Wilfred J. Zerbe is a Professor of Organizational Behaviour and
former Dean of the Faculty of Business Administration at the Memorial University of
Newfoundland, Canada. His publications have appeared in books and journals including the
Academy of Management Review, Industrial and Labour Relations Review, Canadian
Journal of Administrative Sciences, the Journal of Business Research, the Journal of
Psychology, the Journal of Services Marketing, and the Journal of Research in Higher
Education.
Review :
Scholars of organizational behavior, management, and other areas of business address the complexity of emotional forces interacting with physiological, cognitive, and contextual factors in shaping organizational behavior at different levels of organizational functioning consistent with the Ashkanasy multi-level model of emotions in organizations. Looking in turn at individual, relational, and contextual dynamics of emotions, they consider such topics as temporal patterns of pleasant and unpleasant affect following uncertain decision-making, the role of implicit leadership theory in employees' perceptions of abusive supervision, the impact of resonance and dissonance on effective physician-patient communication, facilitating positive emotions for greater creativity and innovation, and workplace fear: a phenomenological exploration of the experiences of human service workers.
