Research Handbook on E-Government
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Research Handbook on E-Government: (Elgar Handbooks in Public Administration and Management)

Research Handbook on E-Government: (Elgar Handbooks in Public Administration and Management)


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About the Book

This unique Research Handbook offers an overview of contemporary electronic government and digital public administration and management, encouraging innovative inquiry and exploring new avenues for research in the field.   Bringing together international scholars and researchers, the book illustrates the broad and changeable technological context of public organizations, public services and governance from a range of theoretical and methodological perspectives. Chapters investigate key developments in information technology, including social media, big data, cyberinfrastructure and blockchain technologies, and investigate their implications for the traditional goals and values of public administration and management. Examining timely subjects of discussion, including data sharing, public service transactions and trust, citizen engagement and tribal governances, chapters illustrate the global dimensions of technological governance in a variety of settings, including Brazil, Nepal, South Africa, the US, and Small Island Developing States.   Representing global scholarship in the field, this Research Handbook is critical reading for scholars and researchers exploring the latest developments in e-governments, as well as graduate students in public management and administration. Public sector managers and policymakers will also benefit from its practical insights into utilizing information tech.

Table of Contents:
Contents: 1 Introduction to the Research Handbook on E-Government 1 Eric Welch PART I COLLABORATION, COORDINATION AND DATA SHARING 2 Better together? Testing a collaborative approach to solve the local societal problems with open data 13 Erna Ruijer, Stephan Grimmelikhuijsen, Jochem van den Berg and Albert Meijer 3 The use of information and communication technologies in emergency management: a systematic review 31 Mete Yıldız, Nilay Yavuz and Naci Karkın 4 Smaller cities, greater barriers? Moving data sharing ahead in US local governments 65 Federica Fusi PART II CITIZENS AND GOVERNANCE 5 Big Data applications: exploratory data analytics of public safety concerns 84 Alfred Tat-Kei Ho, Zachary J. Roman and Michael Yusheng Wu 6 Too much of a good thing? Frequent flyers and the implications for the coproduction of public service delivery 101 Benjamin Y. Clark and Jeffrey L. Brudney 7 Digital governance in Indian Country 114 Traci Morris, Karen Mossberger and Nicholet Deschine Parkhurst 8 Youth participation and social media: evidence from the youth activism and social movement of Hong Kong 129 Wilson Wong PART III TRUST, SECURITY AND SURVEILLANCE 9 An integrative model for interpersonal trust in the public sector 149 Luis Felipe Luna-Reyes 10 Apply with caution! The contingent effect of blockchain-enabled governance on trust 183 Heyjie Jung, Federica Fusi, Eric Welch, Sélim Louafi and Daniele Manzella 11 Electronic workplace surveillance in context: privacy, motivation, and performance 196 Robin (Guohuibin) Li PART IV DIVERSE TECHNOLOGICAL AND INSTITUTIONAL CONTEXTS 12 AI adoption in smart cities: a barriers perspective 209 Amal Ben Rjab, Sehl Mellouli and Jacqueline Corbett 13 U.S. cyberinfrastructure for scientific innovation: adaptation, management, and performance 222 Yu-Che Chen and Rich Knepper 14 The role of e-governance on supply chain functions and innovations 242 Jack Crumbly and Eric W. Welch PART V GLOBAL DIMENSIONS 15 The social life of disaster information: cultivating resources for emergent information infrastructures in Nepal 256 Robert Soden and Leysia Palen 16 Towards the implementation of fully-fledged e-government for municipalities in South Africa: An agency theory perspective 270 Mziwoxolo Mayedwa and Jean-Paul Van Belle 17 From heroism to institutionalization: the recent history of e-government in Brazil 283 Gustavo Henrique Maultasch de Oliveira and Alexandre Rodrigues Gomes 18 E-government use in small island states: review of the literature, problems and ways forward 299 Mete Yıldız and Mustafa Sağsan Index

About the Author :
Edited by Eric W. Welch, Director, Center for Science, Technology and Environmental Policy Studies (CSTEPS) and Professor, School of Public Affairs, Arizona State University, US

Review :
‘In the last 25 years, e-government research has made significant progress from descriptive efforts to sound qualitative and quantitative analyses. This Handbook constitutes an exemplar of what e-government research currently entails, including topics such as collaboration, data sharing, citizen engagement, trust, security, privacy, emergent technologies, and the importance of context. Based on a global perspective, the Research Handbook on E-Government represents a comprehensive and diverse collection of current topics, critical reflections, and cases from around the world and I highly recommend it.’ ‘This important book brings together research from some of the world’s top scholars to present a comprehensive view of cutting edge e-government research. Chapters present a variety of approaches and methods to examine the state of play from collaboration to smart cities to surveillance.’


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Product Details
  • ISBN-13: 9781786437242
  • Publisher: Edward Elgar Publishing Ltd
  • Publisher Imprint: Edward Elgar Publishing Ltd
  • Height: 244 mm
  • No of Pages: 352
  • Width: 169 mm
  • ISBN-10: 1786437244
  • Publisher Date: 15 Oct 2021
  • Binding: Hardback
  • Language: English
  • Series Title: Elgar Handbooks in Public Administration and Management


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