Handbook of Teaching and Learning in Tourism

A burgeoning tourism industry accompanied by a growing demand for employees has translated into an increasing need for tourism education to adequately prepare the workforce to serve the present and future needs of the industry. This unique Handbook provides an international perspective on contemporary issues and future directions in the field. Contributions draw on a wide range of disciplinary perspectives and focus on the full spectrum of teaching and learning techniques in higher education, from undergraduate programme to the supervision of research students. Key topics include assurance of learning, development of skills, learning in the field, work-integrated learning, sustainability and critical studies, internationalization, technology-enabled learning, links between teaching and research, and graduate student supervision. Within these topics, attention is devoted to the discussion of curriculum, pedagogy, assessment, students, educators, and trends and issues. An invaluable resource for understanding teaching and learning theory and practice in tourism, this Handbook will be an essential guide for tourism and hospitality educators, PhD students studying in the area of higher education, and educational designers and higher education researchers. It will inspire teaching and learning innovation by providing ideas, examples and future directions. Contributors include: D. Airey, K. Andereck, C. Arcodia, F. Aubke, R. Ballantyne, J.E. Barth, P. Benckendorff, P. Bingre do Amaral, M. Birkle, A. Blackman, A. Boyle, J. Caldicott, L. Cantoni, V.A. Carreira, D. Cotterell, R. Craggs, E. Crossley, J.C. Crotts, W.G. Croy, V. Cuffy, J.R. Edelheim, C. Fanning, J.-A. Ferreira, B.P. George, R. Goodman, C. Gorman, K. Griffin, A. Hergesell, F. Higgins-Desbiolles, A.-M. Hjalager, P.J. Holladay, E. Holmberg, L. Horton-Tognazzini, C.H.C. Hsu, K. Hughes, G. Jennings, O. Junek, U. Kachel, M. Kachniewska, N. Kalbaska, M. Karlqvist, S. Kensbock, B. King, J.J. Liburd, K. Lyons, C. Macleod, A. Maguire, A. Milman, C. Moessenlechner, M. Morellato, Z. Mottiar, J. Murphy, A. Mylonas, A. Pachmaye, G.C. Papageorgiou, A. Para, P.L. Pearce, B. Quinn, S. Rawlinson, D. Reiser, J. Ritalahti, P. Ryan, T. Ryan, N. Scherle, S. Schweinsberg, M.-A. Smith, D.P. Stergiou, M.A. Tarrant, L. Vanzo, C. Vertesi, S. Wearing, A. Williams, J. Willison, E. Wilson, P. Wiltshier, N. Wise, T. Young, A. Zehrer, Q.H. Zhang

Table of Contents:
Contents: Introduction PART I UNDERSTANDING AND DEVELOPING GRADUATE CAPABILITIES 1: Tourism Education and Industry Expectations in Greece: (Re)Minding the Gap Dimitrios P. Stergiou and David Airey 2. Hospitality Employers' Expectations Towards the Higher Education System in Poland Magdalena Kachniewska and Anna Para 3. The Case for a Return to the Prevalence of Examinations in Student Evaluation J.E. (Joe) Barth 4. Teaching Sales and Negotiations John C. Crotts 5. Research Skill Development in Tourism W. Glen Croy and John Willison 6. Lifelong Tourism Education: Current and Future Trends in Scottish Universities Violet V. Cuffy 7. Enhancing Tourism Graduates’ Soft Skills: The Importance of Teaching Reflective Practice Karen Hughes, Aliisa Mylonas and Roy Ballantyne 8. Student Motivation in Inquiry Learning: Lessons from a Service Development Project Monika Birkle, Eva Holmberg, Marina Karlqvist and Jarmo Ritalahti PART II TECHNOLOGY ENABLED LEARNING 9. Rethinking the Technology-Enhanced Learning: Disconnect Passive Consumers, Reconnect Active Producers of Knowledge Massimo Morellato 10. Pedagogy for Online Tourism Classes Patrick J. Holladay 11. Massive Open Online Courses (MOOCS) in Hospitality and Tourism Jamie Murphy, Nadzeya Kalbaska, Lorenzo Cantoni, Laurel Horton-Tognazzini, Peter Ryan and Alan Williams 12. E-Portfolio Task Design: A High Impact Tool for Higher Education Teaching in Tourism Claudia Möessenlechner 13. Integrating Google Earth Into the Lecture: Visual Approaches in Tourism Pedagogy Nicholas Wise PART III EXPERIENTIAL LEARNING 14. Experiential Tourism and Hospitality Learning: Principles and Practice Brian King and Hanqin Qiu Zhang 15. Learning from Part-Time Employment: Reflections from Australia Anna Blackman and Pierre Benckendorff 16. Self-Authorship Development Through Tourism Education: Rethinking the Outcomes of Work Integrated Learning. Julia Caldicott and Erica Wilson 17. The Value of WIL in Tourism and Student Perceptions of Employability Chris Fanning, Ceri Macleod and Lynn Vanzo 18. Students in Action: A Destination-Based Learning Approach to Student Engagement Ruth Craggs, Catherine Gorman, Kevin Griffin, Ziene Mottiar, Bernadette Quinn and Theresa Ryan 19. Student and Practitioner Experience from Learning Laboratories Peter Wiltshier and Sarah Rawlinson 20. Investigating Fieldtrips Kevin Griffin 21. Learning by Doing: Intercultural Competence and Fieldtrips Nicolai Scherle and Dirk Reiser PART IV INTERNATIONALIZATION 22. Internationalization of Tourism Education Cathy H.C. Hsu 23. Internationalizing the Tourism Curriculum Via Study Abroad Ara Pachmayer, Kathleen Andereck and Rebekka Goodman 24. Building High Impact Mobility Programs for Increased Student Internationalization Catherine Vertesi PART V CRITICAL PERSPECTIVES AND EDUCATION FOR SUSTAINABILITY 25. Teaching for Strong Sustainability in University Tourism Courses Debbie Cotterell, Charles Arcodia and Jo-Anne Ferreira 26. Integrating Sustainability in the Tourism Curriculum: Dilemmas and Directions Andrea Boyle 27. Cultural and Environmental Awareness Through Sustainable Tourism Education: Exploring the Role of Onsite Community Tourism-Based Work Integrated Learning Projects Stephen Wearing, Michael A. Tarrant, Stephen Schweinsberg and Kevin Lyons 28. Ecotourism and Interdisciplinary Skills Vivina Almeida Carreira and Pedro Bingre Do Amaral 29. Criticality in Tourism Education Émilie Crossley 30. A Pedagogy of Tourism Informed by Indigenous Approaches Freya Higgins-Desbiolles 31. Indigenization of Curricula: Issues and Trends in Tourism Education Tamara Young and Amy Maguire PART VI TEACHING, LEARNING AND RESEARCH 32. Teaching-Research Nexus in Tourism, Hospitality and Event Studies Johan R. Edelheim 33. Supervising a Tourism Doctorate: Roles, Realities and Relationships Philip L. Pearce 34. From Dialogue to ‘Being In And Of’ a Qualitative Research Culture: Lived Experiences of Research Students Gayle Jennings, Olga Junek, Mary-Anne Smith, Sandra Kensbock and Ulrike Kachel PART VII CONTEMPORARY ISSUES IN TEACHING AND LEARNING 35. Standards, Benchmarks and Assurance Of Learning David Airey and Pierre Benckendorff 36. Quality Versus Standards: Challenges in Quality Assurance in Tourism Education Georgios C. Papageorgiou 37. The Role and Responsibilities of Industry Advisory Boards in Enhancing the Educational Experience Ady Milman 38. Networks for Social Capital Building in Tourism Higher Education Florian Aubke and Anja Hergesell 39. Innovation and Change in Tourism Education With Special Focus on India Babu P. George PART VIII CONCLUSIONS 40. The Nature of Innovation in Tourism Higher Education: an institutional innovation approach Janne J. Liburd and Anne-Mette Hjalager 41. The Future of Teaching and Learning in Tourism Pierre Benckendorff and Anita Zehrer Index

About the Author :
Edited by Pierre Benckendorff, The University of Queensland, Australia and Anita Zehrer, Management Center Innsbruck, Austria

Review :
'Benckendorff and Zehrer's Handbook of Teaching and Learning in Tourism provides a rich, comprehensive and "must have" set of readings for the tourism educator. A very international group of authors deliver a contemporary view of teaching and learning in tourism ranging from technology, through experiential learning, to internationalization and the future. This book sets a benchmark in the field and the editors are to be congratulated for their vision in creating this Handbook.' --Chris Cooper, Oxford Brookes University, UK'What are policy-makers and educators to do in our runaway world where students, technologies, skills, knowledge, mobilities and expectations are all changing fast? With its emphasis on teaching and learning, this book provides a unique contribution to the field. Pierre Benckendorff and Anita Zehrer have assembled a fine collection of contributions that help us to frame, understand and respond to the key issues. What's more, they conclude the book with an excellent summary of the main themes and implications for policy and practice.' --John Tribe, University of Surrey, UK