A Guide to Global Sourcing
A Guide to Global Sourcing

A Guide to Global Sourcing


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About the Book

Commercial organisations are increasingly looking at outsourcing and offshoring to help manage costs and improve efficiencies. Elizabeth Sparrow offers a detailed examination of the opportunities and obstacles you are likely to face when considering outsourcing, and includes a country-by-country assessment of offshore services. Other global delivery models are also considered including setting up joint ventures or shared service centres and acquiring overseas companies.

Table of Contents:
1. Introduction The origins and growth of the offshore market Business models Work permits Responses to the offshore outsourcing trent 2. Advantages and benefits Cost reduction Other economic advantages Quality management Follow the sun Access to skills and resources Greater focus on core business objectives Productivity and service improvements Business transformation and new developments 3. Risks and countermeasures Hidden costs Cultural differences Geopolitical instability Legal issues Security, confidentiality and data protection Loss of technical expertise Loss of flexibility and control Customer backlash Negative impact on IT professionals 4. Managing offshore outsourcing projects Sourcing strategy Identifying what to source offshore Objectives Statement of requirements Investigating the IT services market Choosing a service provider Outsourcing contracts Transition Managing performance 5. Country profiles General information resources Key to country profiles 6. The future world of global sourcing Appendix

About the Author :
Elizabeth Sparrow is an IT leader and has particular expertise in improving supplier relationships and in working with outsourcing partners. Previous positions include IT Projects Director at the Home Office. Since 1999 Elizabeth has worked as a freelance interim manager and consultant for companies including One 2 One and NatWest Bank Card Services.


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Product Details
  • ISBN-13: 9781780170022
  • Publisher: BCS Learning & Development Limited
  • Publisher Imprint: British Computer Society
  • Language: English
  • ISBN-10: 1780170025
  • Publisher Date: 01 Nov 2004
  • Binding: Digital download
  • No of Pages: 192


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