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Inside Out: How Conflict Professionals Can Use Self-Reflection to Help Their Clients

Inside Out: How Conflict Professionals Can Use Self-Reflection to Help Their Clients


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About the Book

With this new and insightful book, author Gary Friedman presents how to access your internal selves when working with people in conflict in a way that is constructive for clients. This practical guide for conflict professionals directs the reader to pay attention to emotional clues - which can unearth unacknowledged feelings, concerns, and priorities that can be central to resolving the conflict if we understand and communicate them. Combining external dimensions with internal world (attitudes, relationships, feelings) a conflict professional and determine the best course of action for all parties involved.

This book, is based on a program that Gary Friedman, along with colleague Jack Himmelstein (a law professor and lawyer) and Norman Fischer (a Buddhist monk) has been teaching for the last 6years. It entails conflict professionals to consider self-reflection, challenging typical conventions of conflict professionals by replacing them with a full and deep commitment to bringing all of one's self to serve others. Essentially - acknowledging and using self-awareness. Working from the inside out.

Whether you are a professional conflict resolver, litigator, mediator, or lawyer - this book is a must have resource to help increase clients' satisfaction and success.



About the Author :
Gary J. Friedman has been practicing law as a mediator with Mediation Law Offices in Mill Valley, California, since 1976, integrating principles of mediation into the practice of law and the resolution of legal disputes. He has been teaching mediation since 1980 through The Center for Understanding in Conflict (formerly The Center for Mediation in Law), the non-profit organization he co-founded. Prior to his work as a mediator, he practiced law as a trial lawyer with Friedman and Friedman in Bridgeport, Connecticut.  After several years as an advocate, he sought a new approach to resolving disputes through increasing the participation of the parties in the resolution of their differences. At that time, he and his colleague, Jack Himmelstein, began to develop a model of mediation—the Understanding Based Model—that is now practiced extensively in the United States and Europe. As one of the first lawyer mediators and a primary force in the current mediation movement, he has used this model to complete over two thousand mediations in the last four decades, including numerous two- party and multi-party disputes in the commercial and non-profit realms, in the area of intellectual property, real estate, corporate, personnel, partnership formations and dissolutions, and family law.  Examples include contractual disputes concerning the supply of power and co-ownership of generation facilities between large public utilities; a dispute with a hospital resulting in a restructuring of the relationship between medical and administrative personnel; an environmental dispute over the use of a nature preserve; a dispute within a major symphony orchestra; a dissolution of a major law firm; an intellectual property dispute between a publisher and author of a series of highly successful books; and a conflict within a religious organization between the head and the residential community. Through the Center for Understanding in Conflict, he has trained lawyers, law professors and judges in the Center’s method of mediation and a mediative approach to lawyering and collaborative practice.  Since l989, he has been training lawyers, judges and psychotherapists in the United States, Europe, and Israel. He has taught courses in negotiation and mediation at Stanford University Law School and the New College of Law and has lectured frequently at numerous other law schools and has taught at Harvard Law School’s Program on Negotiation and at the World Intellectual Property Organization in Geneva.   He has written extensively about mediation and conflict resolution and is the author of A Guide to Divorce Mediation (Workman Publishing, l993).  In collaboration with the Harvard Law School’s Program on Negotiation, he is featured as the mediator in an educational video, Saving the Last Dance: Mediation Through Understanding, which applies the Center’s model to a highly charged dispute within a non-profit.  He is the co-author, with Jack Himmelstein, of Challenging Conflict: Mediation Through Understanding (ABA Publishing and Harvard’s Program on Negotiation, 2008). In his latest insightful book, Inside Out: How Conflict Professionals Can Use Self-Reflection to Help Their Clients (ABA Publishing and Harvard’s Program on Negotiation, 2014), Gary Friedman presents how to access your internal selves when working with people in conflict in a way that is constructive for clients. This book is based on a program that Gary Friedman, along with colleague Jack Himmelstein (a law professor and lawyer) and Norman Fischer (a Buddhist monk), has been teaching for the last 13 years. It entreats conflict professionals to consider self-reflection, challenging typical conventions of conflict professionals by replacing them with a full and deep commitment to bringing all of one's self to serve others through self-awareness.   More recently, he has been applying the Center’s model of dealing with conflict to programs on dialogue between the races and in the area of journalism.   Gary may be reached at gary@understandinginconflict.org. The website for the Center is understandinginconflict.org

Review :
Inside-Out is must reading not only for all mediators but for judges and lawyers. Why? Because we must all deal with conflict in our professional lives. This book explains why we must develop greater insights into our own inner conflicts-through self-reflection-in order to help develop solutions that will be practical and durable. Filled with wonderful stories and examples, this book is not only helpful but a pleasure to read. -- Robert H. Mnookin, Williston Professor of Law; Director, Harvard Negotiation Research Project; Chair, Program on Negotiation, Harvard Law School


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Product Details
  • ISBN-13: 9781627227766
  • Publisher: American Bar Association
  • Publisher Imprint: American Bar Association
  • Height: 228 mm
  • No of Pages: 186
  • Returnable: Y
  • Width: 152 mm
  • ISBN-10: 1627227768
  • Publisher Date: 07 May 2015
  • Binding: Paperback
  • Language: English
  • Returnable: Y
  • Sub Title: How Conflict Professionals Can Use Self-Reflection to Help Their Clients


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