New Realities in the Management of Student Affairs: Emerging Specialist Roles and Structures for Changing Times

Student affairs organizations are at a crossroads. They face expanding enrollments; a concomitant increase need for often more complex services; changing demographics; a growing cohort of non-traditional and first-generation students; shifting and more demanding responsibilities; and increased expectations from the greater campus community, parents, and external constituents. These challenges are intensified by the accelerating speed of advancements in technology, globalization, innovation, and student consumerism; and by the long-term reality of shrinking resources, and limitations on the ability to increase tuition and fees. This book shares alternative ideas about organizational design, and about ways to restructure roles and responsibilities to enable student affairs organizations to respond to these challenges and demands more effectively at a time of reduced resources. It also addresses the many emerging roles that student affairs organizations are increasingly being expected to address – such as IT, fund raising and development, external communications, human resources management and professional development, as well as research and assessment – and describes approaches developed by a variety of institutions. The contributors also pay attention to the solutions appropriate for smaller institutions, and for community colleges. They explore the various dimensions of change and offer frameworks to help student affairs leaders and practitioners to more effectively understand and manage the changes they are confronting; and describe ideas and solutions adopted by others within the profession.

Table of Contents:
PART ONE Introduction, Contexts and Current Practices With Specialist Roles and Structures 1. Introduction—Linda Kuk 2. The Context For Using Specialist Roles and Matrix Structures In Student Affairs Organizations—Linda Kuk 3. Survey Of Current Practices With Specialist Roles and Structures—Ashley Tull and Nick Rammell PART TWO Emerging Specialist Roles Within Student Affairs Organizations 4. Changing Roles and Responsibilities of the Student Affairs Technology Officer Position—Leslie Dare and Kyle Johnson 5. Emerging Roles and Responsibilities of the Student Affairs Development Officer/Director of Development—James Rychner and Linda Clement 6. Emerging Roles and Responsibilities of the Student Affairs Communications Officer—Chris Heltne 7. Emerging Roles and Responsibilities of the Student Affairs "Assistant To"—Sherry Mallory, Evette Castillo Clark and Bernie Shulz 8. Changing Roles and Responsibilities in Student Affairs Human Resources and Professional Development—Allison Hawkins Crume 9. Emerging Roles and Responsibilities of the Student Affairs Chief Of Staff/Director Of Administration—Cynthia Bonner and Allyn Fleming 10. Changing Roles and Responsibilities in Student Affairs Auxiliary Services—Jerrid Freeman and Dean Bresciani 11. Changing Roles and Responsibilities in Student Affairs Research and Assessment—Marilee J. Bresciani PART THREE Emerging Specialist Roles and Structures In Student Affairs Organizations. Institutional and Organizational Implications 12. Facilitating Organizational Change to Incorporate Specialist Roles and Matrix Structures in Student Affairs Organizations—Kathy Cavins-Tull 13. Emerging Specialist Roles and Structures In Student Affairs Organizations At Smaller Colleges and Universities—Frank P. Ardaiolo and Kathleen M. Callahan 14. Emerging Specialist Roles and Structures In Student Affairs Organizations At Community Colleges—Bette Simmons 15. Preparation for New and Emerging Roles and Responsibilities—Linda Kuk 16. Conclusions and Recommendations—Ashley Tull and Linda Kuk ABOUT THE EDITORS ABOUT THE CONTRIBUTORS INDEX

About the Author :
Ashley Tull serves as the Director of Assessment and Strategic Initiatives for the Division of Student Affairs at SMU. He most recently served as Assistant Vice President for Student Life Studies at Tarleton State University and has held previous administration and teaching roles at the University of Texas at Arlington, University of Arkansas–Fayetteville, Florida State University, Georgia Highlands College, and Middle Georgia State College. Tull earned a bachelor of science with honors in social and rehabilitation services and a master’s of education in college student personnel services from the University of Southern Mississippi. He received a graduate certificate in human resource development and a doctorate of education in higher education administration from Florida State University, where he was a Hardee Scholar. Tull has edited two previous books; Becoming Socialized in Student Affairs: A Guide for New Professionals and Their Supervisors, with Joan Hirt and Sue Saunders; and New Realities in the Management of Student Affairs: Emerging Specialist Roles and Structures for Changing Times, with Linda Kuk. Tull serves on the editorial boards of the Journal of College Student Development, Community College Review, Journal of Community College Research and Practice, College Student Affairs Journal, and the Journal of Student Affairs Research and Practice. His research has been published in the College Student Affairs Journal, NASPA Journal , the Journal of College and Character, Research in the Schools and the Journal of College Student Development. Linda Kuk currently serves as the Program Chair for the Higher Education Leadership Program in the School of Education at Colorado State University and is an Associate Professor of Education. Within her work she continues to prepare leaders for roles in Higher Education Institutions. Prior to her return to the faculty in 2006, she served as the Vice President of Student Affairs at Colorado State University, her

Review :
"I highly recommend New Realities in the Management of Student Affairs. Student affairs leaders embarking upon organizational change efforts will find this book immensely useful, as will faculty and professional association leaders, charged with cultivating student affairs practitioners ready to work in the collaborative and dynamic organizations of today and tomorrow. Additionally, scholars with interests in leadership and administration may find the book a valuable source of ideas for future research." Rozana Carducci, University of Missouri The Review of Higher Education "Writings on such topics as new roles for student-affairs specialists in information technology, fund raising, and other realms; inclues approaches specific to smaller institutions and community rights." The Chronicle of Higher Ed