Microsoft Outlook 2000 Step by Step

About the Book

MICROSOFT OUTLOOK 2000 STEP BY STEP is the easiest and fastest way to teach yourself to use the latest version of Microsoft’s powerful integrated messaging, scheduling, and information management tool. Work through every lesson to complete the full course, or do individual lessons to learn just the skills you need. Either way, you learn at your optimum pace from the teacher who knows you best—you.

With this book and Microsoft Outlook 2000, you’ll learn to:

• Communicate by email—create and receive messages; use the Address Book; send and retract messages; add attachments; manage and organize the Inbox; customize message formats; view and organize messages
• Organize and work with contacts—search for and display contact information quickly; create distribution lists; track contact activity linked to e-mail, appointment tasks, and documents; use vCard technology to send and receive contact information via the Internet
• Master your schedule—manage your appointments and calendar; plan and manage meetings and events; take charge of tasks
• Manage and protect information—archive, import, and export files; use the Journal to log business activities; use Outlook in connection with external networks; provide security for files and e-mail messages

This book is approved courseware for the Microsoft Office Specialist Program.

Go to: http://www.microsoft.com/learning/mcp/officespecialist/default.mspx

Table of Contents:
Contents QuickLook Guide vii Finding Your Best Starting Point xi Finding the Best Starting Point for You xi New Features in Microsoft Outlook 2000 xiii Corrections, Comments, and Help xiv Visit Our World Wide Web Site xv Using the Microsoft Outlook 2000 Step by Step CD-ROM xvii Installing the Practice Files xvii Using the Practice Files xviii Using the Multimedia Files xx Uninstalling the Practice Files xx Need Help with the Practice Files? xxi Conventions and Features in this Book xxiii Conventions xxiii Other Features of This Book xxiv Part 1 Getting Started with Outlook 2000 1 Lesson 1 Jumping into your E-mail 3 Starting Outlook 2000, the Gateway to Your E-mail 4 Reviewing Your E-mail Messages and Attachments 12 Replying to E-mail Messages 16 Saving and Checking Your Sent Messages 19 Formatting and Printing Copies of E-mail Messages 20 Using Notes to Store Information 21 One Step Further: Customizing your Inbox 22 Lesson 1 Quick Reference 24 Lesson 2 Learning the Basics of Scheduling 27 Getting Ready for the Lesson 27 Navigating in Calendar 28 Adjusting Your Schedule 33 Making a Printed Copy of Your Schedule 34 One Step Further: Creating New Calendar Items from Other Types of Outlook Items 35 Lesson 2 Quick Reference 36 Part 1 Review & Practice 39 Part 2 Mastering Your Communication with Outlook 2000 43 Lesson 3 Creating and Sending E-mail Messages 45 Getting Ready for the Lesson 46 Creating New E-mail Messages 46 Using the Address Book to Enter E-mail Recipients 49 Adding Attachments to Messages 53 Customizing the Appearance of Your E-mail Messages 55 Setting Your Send Options 58 Sending Your E-mail Messages 59 Retracting an E-mail Message That You've Sent by Mistake 60 One Step Further: Routing Files to Contacts and Coworkers for Feedback 61 Lesson 3 Quick Reference 63 Lesson 4 Organizing and Managing the Inbox 69 Getting Ready for the Lesson 70 Organizing Your Inbox for Fast Review 70 Organizing Your E-mail Messages into Folders 72 Flagging E-mail Messages for Follow-up 76 Creating Rules to Automatically Organize and Manage Your Inbox 78 One Step Further: Using the Out Of Office Assistant 83 Lesson 4 Quick Reference 85 Lesson 5 Organizing Your Contacts 89 Getting Ready for the Lesson 90 Adding Contact Information 91 Importing Contact Files from Other Programs 96 Viewing Contact Information 97 Sorting Contacts 103 Printing Contact Information 104 Filing Contact Information in Folders 107 One Step Further: Using Your Contact List with Mail Merge in Microsoft Word 109 Lesson 5 Quick Reference 110 Lesson 6 Working with Your Contacts 115 Getting Ready for the Lesson 116 Sending E-mail Messages to Contacts 116 Sending Faxes to Contacts 119 One Step Further: Conducting a Vote 120 Lesson 6 Quick Reference 124 Part 2 Review & Practice 127 Part 3 Mastering Your Schedule with Outlook 2000 131 Lesson 7 Managing Your Calendar 133 Getting Ready for the Lesson 134 Scheduling Appointments 135 Managing Appointments 144 Personalizing Your Calendar 151 One Step Further: Using the Timex Data Link Watch 157 Lesson 7 Quick Reference 159 Lesson 8 Managing Meetings and Events 165 Getting Ready for the Lesson 166 Using E-mail to Plan a Meet-ing 166 Responding to Meeting Requests 173 Changing Meeting Information After Sending the Invitation 175 Managing Meeting Requests Automatically 177 Setting Up an Event 178 One Step Further: Setting Up an Online Meeting with Microsoft NetMeet-ing 179 Lesson 8 Quick Reference 181 Lesson 9 Taking Charge of Tasks 185 Getting Ready for the Lesson 186 Starting a Task List 186 Modifying Your Tasks 190 Assigning Tasks to Others 197 Sending Task Information to Others 200 Organizing Your Task List 202 One Step Further: Tracking Tasks Assigned to Others and Receiving Status Reports 208 Lesson 9 Quick Reference 210 Part 3 Review & Practice 215 Part 4 Managing and Protecting Your Information 219 Lesson 10 Managing and Protecting Your Files 221 Getting Ready for the Lesson 222 Exporting Files 223 Archiving Archiving Files Manually or Automatically 226 Sending Secure E-mail Messages 233 One Step Further: Using Journal to Log Your Business Activities 235 Lesson 10 Quick Reference 239 Lesson 11 Using Outlook with Other Connections 243 Getting Ready for the Lesson 244 Granting Permission to Workgroup Delegates to Act on Your Behalf 245 Sharing Folders with Workgroup Members 252 Sharing Folders with Internet Users 258 One Step Further: Sharing Your Calendar As a Web Page 263 Lesson 11 Quick Reference 264 Lesson 12 Creating Business Forms 269 Redesigning an Existing Form 270 Saving and Opening Forms That You Create 277 One Step Further: Removing a Form from the Forms Library 280 Lesson 12 Quick Reference 281 Part 4 Review & Practice 285 Index 289 Appendix A If You're New to Windows or Outlook 2000 CD If You're New to Windows A-1 Getting Help with Windows A-8 What Is Microsoft Outlook 2000? A-17 Appendix B Matching the Exercises CD Installing Windows or Outlook 2000 Components B-1 Using the Default Windows Settings B-2 Appendix C Working Offsite with Outlook CD Configuring Dial-up Networking C-2 Choosing Between Remote Mail and Offline Folders C-4 Using Remote Mail C-5 Using Offline Folders C-8 Appendix D Optimizing Your Outlook 2000 Work Environment CD

About the Author :

Catapult, Inc., is a national software training company. Their classrooms provide instructor-led Performance-Based Training nationwide in open-enrollment classes as well as in private, dedicated classes at customer sites.