Managing Conflict in Organizations, 3rd Edition
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Managing Conflict in Organizations, 3rd Edition

Managing Conflict in Organizations, 3rd Edition


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About the Book

This revised and updated edition of Rahim's classic work on managing conflict in organizations presents new evidence that suggests, contrary to generally accepted views, that organizational conflict need not be minimized or avoided in all cases. Some conflicts are functional and others are dysfunctional. Substantive or task-related conflict is functional for nonroutine tasks, but affective conflicts are dysfunctional irrespective of the task conditions. Classifying conflicts as intrapersonal, interpersonal, intragroup, or intergroup, Rahim explains how to diagnose conflict, how to intervene effectively, and how to handle all the different types of conflict that typically arise in organizations. Rahim's systematic approach to conflict management identifies five styles of handling conflict (integrating, obliging, dominating, avoiding, and compromising). These styles may be used in the course of an intervention, a technique that enables managers to minimize affective conflict while attaining and maintaining a moderate amount of substantive conflict at the individual, group, and intergroup levels. Rahim's book will be of interest to scholars, students, and practitioners in management, organizational psychology, human resources management, and communication.

Table of Contents:
Preface Introduction Nature of Conflict Measurement of Conflict Organizational Learning and Effectiveness Conflict Management Design Intrapersonal Conflict Interpersonal Conflict Intragroup Conflict Intergroup Conflict Ethics and Morality Epilogue Appendix A: Cases Appendix B: Exercises

About the Author :
M. AFZALUR RAHIM is the President of the Center for Advanced Studies in Management and Professor of Management at Western Kentucky University./e He is the editor of Managing Conflict: An Interdisciplinary Approach (Praeger, 1989) and Theory and Research in Conflict Management (Praeger, 1990), and is the founding editor of the International Journal of Conflict Management.

Review :
.,."I recommend this work for every serious management library, personal and institutional, for those teaching in the area of conflict management, and for anyone who wants to learn conflict management well enough to do consulting work in this important field."-The International Journal of Conflict Management ?...I recommend this work for every serious management library, personal and institutional, for those teaching in the area of conflict management, and for anyone who wants to learn conflict management well enough to do consulting work in this important field.?-The International Journal of Conflict Management ..."I recommend this work for every serious management library, personal and institutional, for those teaching in the area of conflict management, and for anyone who wants to learn conflict management well enough to do consulting work in this important field."-The International Journal of Conflict Management


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Product Details
  • ISBN-13: 9781567202625
  • Publisher: Bloomsbury Publishing PLC
  • Binding: Hardback
  • Language: English
  • ISBN-10: 1567202624
  • Publisher Date: 30 Dec 2000
  • Edition: Revised edition
  • No of Pages: 312


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