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Home > Business and Economics > Business and Management > Office and workplace > Office management > The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes
The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes

The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes


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About the Book

"Winner of the 2005 Shingo Prize for Excellence in Manufacturing Research" Most lean initiatives conducted by manufacturers are focused mostly on shop-floor activities — mapping the value stream of raw material to the shop-floor customer. Much of the untapped potential for productivity improvements lies, however, in non-production areas — where the value stream is administrative (i.e., "order to cash"). These "office" value streams directly support the daily production needs of an enterprise. Beau Keyte and Drew Locher's new book, The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes, offers a step-by-step approach to applying lean initiatives to the administrative and office environment. It's a must read for leaders looking to improve their production support activities within their order-to-cash value stream. The Complete Lean Enterprise is a valuable tool in applying value stream mapping (VSM) to non-production areas, identifying office wastes, establishing performance metrics, speeding up administrative workflow, and improving office efficiency.

Table of Contents:
Chapter 1 - Applying Value Stream Mapping Throughout the Enterprise Chapter 2 - Getting Started: Mapping Office Value Streams Chapter 3 - Identifying Office Waste Chapter 4 - ABC Design's Lean Transformation in the Production Area Chapter 5 - Assessing the Office Current State Chapter 6 - Designing the Current State map for ABC Design Chapter 7 - Thinking Lean at the Functioning Level Chapter 8 - Designing a Future State Chapter 9 - Designing ABC's Future State Chapter 10 - Achieving Future State Appendix


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Product Details
  • ISBN-13: 9781563273018
  • Publisher: Taylor & Francis Inc
  • Publisher Imprint: Productivity Press
  • Height: 279 mm
  • No of Pages: 160
  • Returnable: N
  • Weight: 340 gr
  • ISBN-10: 1563273012
  • Publisher Date: 30 Jul 2004
  • Binding: Paperback
  • Language: English
  • No of Pages: 160
  • Sub Title: Value Stream Mapping for Administrative and Office Processes
  • Width: 216 mm


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