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Home > Reference Books > Library and information sciences / Museology > Library, archive and information management > Communicating Professionally: A How-To-Do-It Manual for Librarians(How-To-Do-It Manuals)
Communicating Professionally: A How-To-Do-It Manual for Librarians(How-To-Do-It Manuals)

Communicating Professionally: A How-To-Do-It Manual for Librarians(How-To-Do-It Manuals)


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About the Book

An updated and expanded version of the training guide Booklist called one of the most valuable professional publications to come off the presses in a long time, the new third edition of Communicating Professionally is completely revised with new sections outlining the opportunities offered by contemporary communication media. With more resource information on cross-cultural communication, including new applications of communication principles and the latest research-based material on communication in general, this comprehensive manual covers Fundamental skills such as listening, speaking, and writing Reading others' nonverbal behavior How to integrate skills, with tips for practicing Sense-making, a theory of information as communication Common interactions like speaking one-on-one, working in groups, and giving presentations Training others in communication skills, including a special section on technology-based training

About the Author :
Catherine Sheldrick Ross is Professor Emerita at the University of Western Ontario. She has taught graduate courses in reference services, readers' advisory work, and research methods in the MLIS and PhD programs at Western. She has presented more than fifty workshops to library professionals in the United States and Canada. Together with Patricia Dewdney, she has written two previous editions of Communicating Professionally and is a four-time winner of the Reference Services Press Award. She has published extensively in the areas of reference services, readers' advisory, and the ethnography of reading for pleasure. With co-authors Lynn (E. F.) McKechnie and Paulette M. Rothbauer, she has published Reading Matters: What the Research Reveals about Reading, Libraries, and Community.


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Product Details
  • ISBN-13: 9781555709280
  • Publisher: ALA Neal-Schuman
  • Publisher Imprint: ALA Neal-Schuman
  • Edition: Annotated edition
  • No of Pages: 472
  • Sub Title: A How-To-Do-It Manual for Librarians
  • ISBN-10: 1555709281
  • Publisher Date: 17 Jul 2013
  • Binding: Digital (delivered electronically)
  • Language: English
  • Series Title: How-To-Do-It Manuals


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