An Introduction to Intercultural Communication equips students with the knowledge and skills to be competent and confident intercultural communicators. Best-selling author Fred E. Jandt guides readers through key concepts and helps them connect intercultural competence to their own life experiences in order to enhance understanding. Employing his signature accessible writing style, Jandt presents balanced, up-to-date content in a way that readers find interesting and thought-provoking. The Tenth Edition gives increased attention to contemporary social issues in today's global community such as gender identifications, social class identity, and immigration and refugees.
Included with this title:
The password-protected Instructor Resource Site (formally known as SAGE Edge) offers access to all text-specific resources, including a test bank and editable, chapter-specific PowerPoint(R) slides.
About the Author :
Fred E. Jandt was born of second-generation German immigrants in the multicultural south-central region of Texas. After graduating from Texas Lutheran University and Stephen F. Austin State University, he received his doctorate in communication from Bowling Green State University. He has taught and been a student of intercultural communication for more than 4 decades, developing his experience through travel and international training and research projects. While professor of communication at The College at Brockport, State University of New York, his reputation as a teacher led to his appointment as SUNY′s first director of faculty development. He has retired as professor and branch campus dean after having been named outstanding professor. He has also been a visiting professor at Victoria University of Wellington, in New Zealand. He has extensive experience in the areas of intercultural and international communication, negotiation, mediation, and conflict management. He was one of the first scholars to introduce the study of conflict to the communication discipline with his text Conflict Resolution Through Communication (Harper & Row, 1973). He has subsequently published many other titles in this area, including the successful trade book Win-Win Negotiating: Turning Conflict Into Agreement (Wiley, 1985), which has been translated into eight languages; a casebook on international conflict management, Constructive Conflict Management: Asia-Pacific Cases (SAGE, 1996), with Paul B. Pedersen; Conflict and Communication, Third Edition (Cognella, 2025); and Negotiation and Mediation (Cognella, 2025). For several years, he conducted the training workshop "Managing Conflict Productively" for major corporations and government agencies throughout the United States. Jandt continues to train volunteers who are learning to become mediators in the California justice system and served as an elected trustee of the Desert Community College District.
Review :
"I have used the Jandt text since I began teaching my course in International and Intercultural Communication, and I continue to use it because it only gets better with age."
--Kay L. Colley
"The activities contained in each chapter are particularly valuable and lead to self-reflection. The items for group discussion are plentiful and well organized, leading to interactive and meaningful dialogue in the classroom. The prominent emphasis on historical and global issues, and how they affect intercultural communication, distinguish this textbook from other Intercultural Communication textbooks."
--Anne Randerson
"This book is easy to read and digest, well organized, and your students will like it."
--Zuoming Wang
"This newest edition is in line with the superior quality of earlier editions. Impressive in scope, sure to generate class discussion, and with material presented in an interesting manner."
--Ralph Webb
"This text is one of my favorites in the field because it helps students see just how much intercultural communication impacts their daily lives."
--Andrea Ané Pearman
"This text offers an in-depth and sophisticated look at the many facets of culture."
--Meredith Marko Harrigan
