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Knowledge Management: Theory in Practice

Knowledge Management: Theory in Practice


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About the Book

An overview of what knowledge management is, the theoretical basis behind it, and practical insights into how it can be implemented effectively in a professional setting. Starting with a discussion of how knowledge management has evolved, how it adds value for organisations, and how it's success can be measured. The book then covers best practice and the key activities associated with doing knowledge management, including knowledge strategy, managing knowledge loss and knowledge sharing. Finishing with a discussion of knowledge management's role in international business and what future developments are expected in the field. Practical insights are drawn from around the world, with case studies such as how NASA forgot how to send a man to the Moon, Acer: The smiling Asian tiger, and why Saudi Arabia's experts do not learn from overseas experts. The book is supported by online resources for lecturers and students, including PowerPoint slides, an instructor's manual, access to SAGE journal articles, and scorecards for measuring usefulness of knowledge management tools. Suitable reading for undergraduate and postgraduate business and management students on knowledge management & organizational learning modules.

Table of Contents:
Part I: Managing Knowledge Chapter 1. Knowledge Chapter 2. Knowledge Management Chapter 3. Measuring the Performance of Knowledge Management Chapter 4. The Value of Knowledge Part II: Knowledge Management in Practice Chapter 5. Knowledge Strategy Chapter 6. Measuring and Managing Knowledge Loss Chapter 7. Using Knowledge Chapter 8. Organizational Learning and the Learning Organization Chapter 9. Knowledge Sharing Part 3: Knowledge Management Perspectives Chapter 10. Productivity Chapter 11. Organizational Systems Chapter 12. International Business Management Chapter 13. What Next for Knowledge Management

About the Author :
Dr Peter Massingham is an internationally recognised expert on knowledge management. He has published widely in leading journals and has won a number of awards for his writing. He has been awarded multiple competitive research grants, including from the Australian Research Council.  Most recently he has completed major research projects with the Australian Department of Defence (2008-2013); Saudi Arabia research institutes; sharing retirees’ knowledge; and is currently working with a SSNFPO, a major consultancy firm, a global financial services firm, and the Australian Department of Defence on a range of new projects. His PhD is in management, and he works as an academic in a Faculty of Business. He teaches in the areas of strategic management, international business management, change management, and knowledge management. He was the Director of the Centre for Knowledge Management from 2002-2014. He is a member of the Australian Government Consultative Committee on Knowledge Capital. Before academia in 1998, he was a management consultant, most recently with KPMG.

Review :
"Peter has written a contemporary book on knowledge management that can be used by managers and on professional development, undergraduate, and postgraduate courses. The book provides both theory and practical insights, using several important case studies from around the world." "It is clear this is an outstanding textbook. A lively and engaging look at this dynamic discipline, it is a comprehensive guide to understanding and managing knowledge - one of the most important assets of an enterprise."   "This book represents an insightful synthesis of academic research in the multidisciplinary field of knowledge management. In this exemplar, scholarly knowledge is presented in an easy-to-comprehend, efficient format suitable for academics, students, and professionals."   Dr. Massingham has provided a thoughtful and thorough treatment of the heterogeneous, complex and cross-disciplinary literature related with the discipline of Knowledge Management. His work provides a clear yet comprehensive account of the key aspects of this emerging field of management science. The book provides a succinct overview of both Knowledge Management theory and practice, and is equally useful for scholars, students, and professionals.   


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Product Details
  • ISBN-13: 9781473948198
  • Publisher: SAGE Publications Ltd
  • Publisher Imprint: SAGE Publications Ltd
  • Height: 232 mm
  • No of Pages: 528
  • Sub Title: Theory in Practice
  • Width: 186 mm
  • ISBN-10: 1473948193
  • Publisher Date: 29 Oct 2019
  • Binding: Hardback
  • Language: English
  • Returnable: N
  • Weight: 1100 gr


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