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Quality Management in Reverse Logistics: A Broad Look on Quality Issues and Their Interaction with Closed-Loop Supply Chains

Quality Management in Reverse Logistics: A Broad Look on Quality Issues and Their Interaction with Closed-Loop Supply Chains


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About the Book

Quality Management in Reverse Logistics intends to develop, collect, examine and evaluate a number of quality management (QM) tools and techniques, which can be applied in practice in order to understand, review and improve any closed-loop supply chain process. In other words, the book aims to examine the existing relationship between various well-developed and thoroughly studied quality issues, such as QM, quality assurance, standardization of processes and statistical quality control and the emerging research area of reverse logistics. Quality Management in Reverse Logistics contains modeling and quantitative methods that could be used by practitioners and academics in the reverse logistics industry, as well as a thorough description of QM tools and techniques. The book leads the potential reader to broaden their scope of thinking and acting in the new, promising area of reverse logistics, where QM can be applied.

Table of Contents:
1 Reverse Logistics and Quality Management issues: state of the art.- 2 A Quality Framework in Closed Loop Supply Chains: Opportunities for Value Creation.- 3 Standardization of the Reverse Logistics process: characteristics and added value.- 4 A Framework for Evaluating the Social Responsibility Quality of Reverse Logistics.- 5 Quality Assurance and Consumer Electronics Recycling.- 6 Quality Assurance in Remanufacturing with Sensor Embedded Products.- 7 An RFID integrated quality management system for reverse logistics networks.- 8 Cases of Damage in Third-Party Logistics Businesses.

About the Author :
Yiannis Nikolaidis earned his PhD from the Department of Mechanical Engineering, Polytechnic School, Aristotle University of Thessaloniki in 2001. He is currently an assistant professor at University of Macedonia, where his main research area is Quality Management (QM) which contributes greatly to the improvement of product and service quality and to the reduction of quality costs not only of forward manufacturing processes but also of reverse logistics.

Review :
“The focus of this edited volume is to study and appraise quality management tools and methodologies, as well as its applications in the supply chain process. … The book includes many useful topics and techniques for practitioners and researchers equally. It can be served as a reference guide, and is expected to advance the knowledge in the field of reverse logistics, where quality management can be applied.” (S. E. Ahmed, Technometrics, Vol. 56 (4), November, 2014)


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Product Details
  • ISBN-13: 9781447159384
  • Publisher: Springer London Ltd
  • Publisher Imprint: Springer London Ltd
  • Height: 235 mm
  • No of Pages: 160
  • Returnable: Y
  • Width: 155 mm
  • ISBN-10: 1447159381
  • Publisher Date: 09 Nov 2014
  • Binding: Paperback
  • Language: English
  • Returnable: Y
  • Sub Title: A Broad Look on Quality Issues and Their Interaction with Closed-Loop Supply Chains


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Quality Management in Reverse Logistics: A Broad Look on Quality Issues and Their Interaction with Closed-Loop Supply Chains
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