Underserved Patrons in University Libraries
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Underserved Patrons in University Libraries: Assisting Students Facing Trauma, Abuse, and Discrimination

Underserved Patrons in University Libraries: Assisting Students Facing Trauma, Abuse, and Discrimination


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About the Book

This practical and research-based volume focuses on how libraries can meet the needs of underserved patrons in college and university libraries, with an emphasis on those facing trauma, abuse, and discrimination. While university libraries strive to meet the needs of all students, some groups have traditionally been overlooked. This volume engages with those underserved populations on college campuses, with an emphasis on those facing trauma, abuse, and discrimination. It brings a variety of authorial voices to discuss different aspects of that service and to share current research related to underserved populations in libraries. This combination supports research in LIS and beyond while offering concrete ways for service providers to make a difference in the lives of their patrons. Editors Skinner and Gross have both conducted extensive research in ethically meeting patron needs. They and their contributors are keenly aware of the complex and interwoven considerations that inform such service, such as patron desire for confidentiality accompanied by an urgent need for assistance. This volume is committed to sharing diverse voices in the field and to exploring the interrelationship between theoretical findings and practical applications—all in the service of underserved patrons.

Table of Contents:
Foreword Nicole A. Cooke Introduction Julia C. Skinner and Melissa Gross Chapter 1"Have the Library Brought to You": Embedded Librarianship as Intentional Strategy to Support Underserved Patrons Lorin K. Jackson Chapter 2ESL Club Newsletter Contributes to Inclusiveness on Campus Phillip Fitzsimmons and April K. Miller Chapter 3(Re)Connecting Adult Students to the Community College Library: Developing a Social Justice and Equity-Oriented Liaising Program to Support Returning Adult Students Amanda Roper, Andrea Kincaid, and Andrew Foskey Chapter 4The Ivory Tower's Gray Library: Evaluating Services for Older Adult Students in Academic Libraries Joseph Winberry and Bharat Mehra Chapter 5Supporting Veterans and Military-Affiliated Families in an Academic Library Michelle Shea Chapter 6Academic Librarian Engagement against Campus Sexual Violence Jinxuan Ma and Lynne Stahl Chapter 7Bringing Trauma-Informed Practices to Underserved Patrons at University Libraries Monte-Angel Richardson, Stephanie Rosen, Marna M. Clowney-Robinson, and Danica San Juan Chapter 8Assisting Students Attending School after or during Incarceration Bobbie Bushman and Dale Monobe Chapter 9Academic Libraries Supporting Students Experiencing Homelessness and Housing and Basic Needs Insecurity Vikki C. Terrile Chapter 10Academic Library Services and Communication with Patrons with Communication Disorders Brady D. Lund Chapter 11Information Services for Students with Anxiety Disorders and Depression Angel Sloss Chapter 12Secrecy, Avoidance, Shame, and Misunderstanding: Where University Libraries Are Struggling to Support Mentally Ill Students and Opportunities for Change Abigail L. Phillips Chapter 13How Interpersonal Violence Impacts Our Patrons, Our Library, Our Campus Racine L. Amos ConclusionBeyond Theory and Practice: New Directions for Research and Service Julia C. Skinner and Melissa Gross About the Contributors Index

About the Author :
Julia C. Skinner, PhD, received her doctorate at the School of Information at Florida State University and has published numerous works at the intersection of theory and practice with a strong community focus. Melissa Gross, PhD, is professor at the School of Information at Florida State University and a past president of the Association for Library and Information Science Education.

Review :
Offering a nuanced look at how patrons' lived experiences impact their interactions with libraries, this book is widely applicable to people working in any college or university setting—big or small, public or private. Through exhaustive research and case studies, this book’s authors provide a wealth of knowledge for academic librarians serving diverse student bodies.


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Product Details
  • ISBN-13: 9781440870415
  • Publisher: Bloomsbury Publishing PLC
  • Binding: Paperback
  • Language: English
  • Sub Title: Assisting Students Facing Trauma, Abuse, and Discrimination
  • Width: 156 mm
  • ISBN-10: 1440870411
  • Publisher Date: 12 Jan 2021
  • Height: 235 mm
  • No of Pages: 222
  • Weight: 372 gr


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