Buy Advanced Quality Function Deployment by Fiorenzo Franceschini
Book 1
Book 2
Book 3
Book 1
Book 2
Book 3
Book 1
Book 2
Book 3
Book 1
Book 2
Book 3
Advanced Quality Function Deployment

Advanced Quality Function Deployment


     0     
5
4
3
2
1



Out of Stock


Notify me when this book is in stock
X
About the Book

A versatile manual that can be used to stimulate product innovation, benchmarking analysis, and engineering design, this book goes beyond theory to provide relevant advanced methods and techniques that readers can apply in their work for both short- and long-term results. The author links Quality Function Deployment (QFD) with other quality design techniques and discusses processes for improving its effectiveness. He also highlights methods for selecting a product's technical features. Real implementation case studies and numerous examples illustrate the concepts, including the Qualitometro method for designing and measuring quality in the service sector.

Table of Contents:
Quality and Innovation: A Conceptual Model of their Interaction
Introduction
Quality and Innovation
Lean and Integrated System
Conclusion
Tools and Supporting Techniques for Design Quality
Introduction
Design and Supporting Tools
Conclusions
Quality Function Deployment (QFD)
Introduction
Interest Aroused by QFD
The QFD Approach
The Stages of Development
The House of Quality
The Organizational Structure
Benefits Obtainable from QFD Usage
Applying QFD
Introduction
The Customer
Creating the Relationship Matrix
Expected Quality Deployment
Technical Comparison
Correlations Among Characteristics
The Supporting Tool of QFD
Introduction
Assigning Levels of Importance to Customer Requirements
Prioritizing the Technical Characteristics
Normalizing the Coefficients of the Relationship Matrix
QFD and Value Analysis
Conclusions
Selecting a Product's Technical Features
Inroduction
Problem Formulation
The Product-Pencil Example
Discussion of the Results and Observations
APPENDIX - Qbench Algorithm
The Prioritization of Technical/Engineering Design Characteristics
Introduction
The Conversion if Relationship Matrix Coefficients
QFD and Multiple Criteria Decision Aid
The IDRR Algorithm for the Prioritization of Product's Technical Design Requirements
Introduction
The Ranking of Technical Design Characteristics
The Algorithm IDRR (Interactive Design Requirements Ranking)
An Example of Application
Discussion and Observations
Conclusions
How to Improve the Use of QFD
Introduction
House of Quality Supporting Tools
An Application Example
Comments and Observations
Conclusions
Setting up Sizable Projects: The Constraints of Quality
Introduction
The "Traditional" Set Up of Designs
The Design of a PLC Using QFD
QFD Developments
Designing and Measuring Quality in the Service Sector
Introduction
Particular Characteristics of the Service Sector
The Quality Status of Art in Services
A Conceptual Model of Service Quality
The Service Quality Determinants
The "Qualitometro" Method
APPENDIX - the Qualitometro form
Conclusions
An Application of Quality Function Deployment to Industrial Training Courses
Introduction
Different Customers with Different Needs
Customer Satisfaction Analysis
Demanded Quality Chart
Service Characteristics Chart
Prioritization of Service Quality Characteristics
Some Results
Final Considerations about Case Study


Best Sellers


Product Details
  • ISBN-13: 9781439888315
  • Publisher: Taylor & Francis Inc
  • Publisher Imprint: CRC Press Inc
  • Language: English
  • No of Pages: 208
  • ISBN-10: 1439888310
  • Publisher Date: 13 Dec 2001
  • Binding: Digital (delivered electronically)
  • No of Pages: 208


Similar Products

Add Photo
Add Photo

Customer Reviews

REVIEWS      0     
Click Here To Be The First to Review this Product
Advanced Quality Function Deployment
Taylor & Francis Inc -
Advanced Quality Function Deployment
Writing guidlines
We want to publish your review, so please:
  • keep your review on the product. Review's that defame author's character will be rejected.
  • Keep your review focused on the product.
  • Avoid writing about customer service. contact us instead if you have issue requiring immediate attention.
  • Refrain from mentioning competitors or the specific price you paid for the product.
  • Do not include any personally identifiable information, such as full names.

Advanced Quality Function Deployment

Required fields are marked with *

Review Title*
Review
    Add Photo Add up to 6 photos
    Would you recommend this product to a friend?
    Tag this Book Read more
    Does your review contain spoilers?
    What type of reader best describes you?
    I agree to the terms & conditions
    You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications.

    CUSTOMER RATINGS AND REVIEWS AND QUESTIONS AND ANSWERS TERMS OF USE

    These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Bookswagon (the "CRR Service").


    By submitting any content to Bookswagon, you guarantee that:
    • You are the sole author and owner of the intellectual property rights in the content;
    • All "moral rights" that you may have in such content have been voluntarily waived by you;
    • All content that you post is accurate;
    • You are at least 13 years old;
    • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
    You further agree that you may not submit any content:
    • That is known by you to be false, inaccurate or misleading;
    • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
    • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
    • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
    • For which you were compensated or granted any consideration by any unapproved third party;
    • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
    • That contains any computer viruses, worms or other potentially damaging computer programs or files.
    You agree to indemnify and hold Bookswagon (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.


    For any content that you submit, you grant Bookswagon a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell, transfer, and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. Additionally,  Bookswagon may transfer or share any personal information that you submit with its third-party service providers, including but not limited to Bazaarvoice, Inc. in accordance with  Privacy Policy


    All content that you submit may be used at Bookswagon's sole discretion. Bookswagon reserves the right to change, condense, withhold publication, remove or delete any content on Bookswagon's website that Bookswagon deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use.  Bookswagon does not guarantee that you will have any recourse through Bookswagon to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Bookswagon reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Bookswagon, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Bookswagon, its agents, subsidiaries, affiliates, partners or third party service providers (including but not limited to Bazaarvoice, Inc.)and their respective directors, officers and employees.

    Accept


    Inspired by your browsing history


    Your review has been submitted!

    You've already reviewed this product!