Root Cause Analysis: Improving Performance for Bottom-Line Results, Fourth Edition

There is no easy answer to the question, What is RCA? Some will give a general idea of what Root Cause Analysis (RCA) is designed to accomplish, while others will advocate a specific approach. In this third edition of the best-selling Root Cause Analysis: Improving Performance for Bottom-Line Results, acclaimed experts Robert and Ke

Table of Contents:
Introduction to the PROACT Root Cause Analysis (RCA) Work Process. Introduction to the Field of Root Cause Analysis. Creating the Environment for RCA to Succeed: The Reliability Performance Process (TRPP). Failure Classification. Opportunity Analysis: The Manual Approach . Asset Performance Management Systems (APMS): Automating the Opportunity Analysis Process. The PROACT RCA Methodology. Ordering the Analysis Team. Analyzing the Data: Introducing the PROACT Logic Tree. Communicating Findings and Recommendations. Tracking for Bottom-Line Results. Automating Root Cause Analysis: The Utilization of The PROACT Enterprise Version 3.0+. Case Histories. Index.

Review :
“Unfortunately, hero-based maintenance, noble as it is, is not the most effective business strategy and points to a reactive corporate culture. … The problem solving methods discussed in this book cover much more than how to determine the obvious cause of the problem. This book discusses how to set up a blame free methodology that encourages deeper problem discovery that results in permanent solutions. It stresses that Root Cause Analysis requires a dedicated team coupled with management support and explains ways to communicate the impact so a business case can be made. Best of all it teaches how to create an entire company of proactive problem solvers that will move your operation to the next level of profitability and effectiveness. … I am confident that this book will have a profound effect on your problem solving ability.” —From the Foreword by Terrence O’Hanlon, CMRP, Publisher, Reliabilityweb.com "The reviewer would like to recommend this book to all reliability and maintenance engineers for a serious look at the material presented in the book and to reliability schools for graduating engineering students. It is a good book that explains the root cause analysis approach to engineering systems." – Krishna B. Misra, in International Journal of Performability Engineering, April 2008, Vol. 4, No. 2