Solvency II
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Solvency II: Stakeholder Communications and Change

Solvency II: Stakeholder Communications and Change


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About the Book

Your stakeholder communications needs to be robust, at every level, to secure Solvency II compliance and gain internal buy-in for Solvency II as the new business-as-usual. If your Chief Executive fails to communicate to the markets your organization's ability to deliver on the E.U. Directive, or if a local Regulator finds that your Board has been slipshod in communicating and embedding a risk culture internally, leading to a fail in the 'culture test', your ability to operate in the Solvency II world will be questioned. "Solvency II: Stakeholder Communications and Change" explains how to avoid these and other related risks. Gabrielle O'Donovan demonstrates how to approach stakeholder management and communications in a structured and disciplined way, which is framed by the EU Directive's general governance requirements. She shows you how to use stakeholder - and change - management techniques to establish, implement and maintain effective cooperation with all levels of the undertaking and with external constituents. She outlines the basis for effective programme reporting and communication to internal and external stakeholders and shows how stakeholder communications has a key role in supporting people through change. She also reveals how to use the Risk Culture Framework to embed risk consciousness into your culture, helping you secure Solvency II approval and operate successfully in the Solvency II world. Based on the author's original research, "Solvency II: Stakeholder Communications and Change" is well-structured, readable and above all essential for all involved in Solvency II implementation.

Table of Contents:
Introduction; Industry impact and response; framing the stakeholder challenge; The solvency II 'culture test' People change management; stakeholder analysis; The stakeholder communications strategy; Communication plans; Index.

About the Author :
Gabrielle O'Donovan developed her repertoire of skills by working with a range of major initiatives for Cathay Pacific Airways before moving to HSBC where she worked in partnership with the top team to design a culture transformation program for the Bank and five subsidiaries. Her program 'Together, We Win' has won a number of awards including an ASTD Excellence in Practice Award. As a change management professional, Gabrielle wears multiple hats; these include consultant, conference speaker, author and lecturer. She is Associate Professor at Danube University, Austria and Hong Kong Polytechnic University, China, Associate Editor of the International Journal or Knowledge, Culture and Change Management and author of The Corporate Culture Handbook (Liffey Press, 2006). Gabrielle is currently involved with implementing the Solvency II framework within a large insurance organisation and is a member of the Advisory Board of Emerald Management First.


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Product Details
  • ISBN-13: 9781409431527
  • Publisher: Taylor & Francis Ltd
  • Binding: Hardback
  • Language: English
  • Sub Title: Stakeholder Communications and Change
  • ISBN-10: 1409431525
  • Publisher Date: 28 Aug 2011
  • Height: 244 mm
  • Returnable: N
  • Width: 172 mm


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