How to Influence Anyone, Anywhere, Every Time
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How to Influence Anyone, Anywhere, Every Time: The Art and Science of Communication at Work

How to Influence Anyone, Anywhere, Every Time: The Art and Science of Communication at Work


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About the Book

Table of Contents:
Once upon a time vii Part I: Diagnose 1 1 Diagnosing the what and the who 3 2 What is the outcome from the audience perspective? 15 3 Begin with why 23 Part II: Design 31 4 Phase one - Context 39 5 Phase two - Connection 57 6 Phase three - Content 71 7 Phase four - Call to action 75 8 Phase five - Close 79 Part III: Delivery 89 9 The power of PAVERS ® 91 10 Physiology 97 11 Gestures 105 12 Movement 127 13 Facial expression 143 14 Auditory 147 15 Language 159 16 Visual aids 165 17 Energy 189 18 Relationships 211 19 Managing questions 223 20 Story 253 A final word 283 References 285

About the Author :
COLIN JAMES is a leadership educator, coach and speaker with over 35 years’ experience. In 2020, he was the recipient of the Australian Keynote Speaker of the Year award from the Australian Speakers Association. ERICA BAGSHAW is co-founder and CEO of The Colin James Method®. A globally recognised Executive Coach and Lead Designer of programs, Erica works with large organisations and SMEs on transforming capability in adaptive leadership, communication and resilience.


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Product Details
  • ISBN-13: 9781394248643
  • Publisher: John Wiley & Sons Australia Ltd
  • Publisher Imprint: John Wiley & Sons Australia Ltd
  • Height: 224 mm
  • No of Pages: 320
  • Returnable: Y
  • Spine Width: 25 mm
  • Weight: 386 gr
  • ISBN-10: 1394248644
  • Publisher Date: 01 May 2024
  • Binding: Paperback
  • Language: English
  • Returnable: N
  • Returnable: Y
  • Sub Title: The Art and Science of Communication at Work
  • Width: 147 mm


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