Essential Operations Management
Essential Operations Management

Essential Operations Management


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About the Book

Table of Contents:
PART ONE: INTRODUCTION 1 Managing Operations 2 Operations Strategy PART TWO: DESIGNING AND DELIVERING SERVICES AND PRODUCTIONS 3 Designing Services and Products 4 Delivering Services 5 Making Products 6 Location and Layout PART THREE: MANAGING OPERATIONS 7 Managing Capacity 8 Scheduling and Executing Operations 9 Managing Inventory 10 Managing Quality 11 Managing the Supply Chain PART FOUR: IMPROVING OPERATIONS 12 Improving operations.

About the Author :
Terry Hill is Emeritus Fellow at the University of Oxford and an Affiliate Professor at Ohio State University and Milan Polytechnic. He is a leading international figure in the field of operations management and operations strategy. Terry spent many years in operations management and continues to work as a consultant. Alex Hill is Principal Lecturer at Kingston University and Associate Fellow at the University of Oxford. Prior to moving into university education, he worked extensively in industry and researches and consults in a wide range of service and manufacturing organisations.

Review :
This textbook fills a gap in the range of books on operations management. It is not only a book suitable for a single course at business schools, but it can also be used at technical universities and the large amount of small and large cases, as well as the extensive suggestions for further reading, makes it possible to go deeper into this very large field. Essential Operations Management tells the story of operations-for both products and services-in an appealing way suitable for introductory operations management classes. The text does a great job of building operational concepts from the ground up: starting with basic ideas, moving through some simple tools for design, planning and scheduling, and leaving the reader with ideas to improve operations. Each chapter is cleverly punctuated with case studies on timely themes that will interest students and promote engaging in-class discussions. Still the one to beat in terms of exposition, elucidation, analysis and explanation of the essentials of operations management. It's now pedagogically even more useful due to better integration with its companion website.


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Product Details
  • ISBN-13: 9781350305205
  • Publisher: Bloomsbury Publishing PLC
  • Publisher Imprint: Bloomsbury Academic
  • Language: English
  • ISBN-10: 1350305200
  • Publisher Date: 01 Nov 2017
  • Binding: Digital (delivered electronically)
  • No of Pages: 383


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