Hacking Digital: Best Practices to Implement and Accelerate Your Business Transformation

Improve your business performance through digital transformation Digital transformation has become commonplace across public and private sector organizations, and yet most struggle to achieve tangible results from it. Many make avoidable mistakes or fall into simple traps along the way. Written by a team of global digital transformation thought leaders, Hacking Digital provides practical advice and information that you need to successfully transform your organization.  Hacking Digital is organized into six easy-to-follow sections: • Initiating Your Digital Transformation • Setting Up the Right Organizational Dynamics  • Working with the Outside World • Creating Value in New Ways • Leading People and Organizations • Anchoring and Sustaining Performance How do you create a sense of urgency? How do you set up digital governance? How do you create successful digital offerings? How do you manage the relationship between digital transformation and IT? How do you scale digital initiatives? Hacking Digital answers these and many other questions you need to transform your organization and seize a competitive edge for years to come. www.hackingdigital.org

Table of Contents:
INTRODUCTION  Part One Hacking the First Steps Initiating Your Digital Transformation 1 CREATING A CLEAR AND POWERFUL TRANSFORMATION OBJECTIVE  2 BUILDING URGENCY WHEN YOUR BUSINESS IS DOING WELL  3 ALIGNING THE TOP TEAM TO DRIVE TRANSFORMATION SUCCESS  4 BUILDING ORGANIZATIONAL MOMENTUM AND ENGAGEMENT  5 TAKING AN INVENTORY OF EXISTING DIGITAL INITIATIVES  6 FUNDING YOUR DIGITAL TRANSFORMATION PROGRAM  Part Two Hacking the Internal Organization Setting Up the Right Organizational Dynamics 7 HOW TO GET YOUR BOARD ONBOARD  8 CHOOSING THE RIGHT DIGITAL GOVERNANCE MODEL  9 HOW TO MAKE DIGITAL AND IT WORK TOGETHER  10 ACCELERATING DIGITAL USING AGILE METHODS  11 BUILDING AND MANAGING TECHNOLOGY INFRASTRUCTURE  Part Three Hacking the External Environment Working with the Outside World 12 BUILDING HYPERAWARENESS INTO YOUR ORGANIZATION  13 MANAGING PARTNERSHIPS AND ECOSYSTEMS  14 INVESTING IN STARTUPS  15 IMPLEMENTING OPEN INNOVATION EFFECTIVELY  16 MANAGING DIGITAL TRANSFORMATION RESPONSIBLY AND SUSTAINABLY  Part Four Hacking the Business Model Transition Creating Value in New Ways 17 MOVING FROM PRODUCT-CENTRICITY TO SERVICES AND SOLUTIONS  18 CONVINCING CUSTOMERS TO PAY FOR DIGITAL SERVICES  19 COMPETING AGAINST OR WORKING WITH DIGITAL PLATFORMS  20 BUILDING A BALANCED PORTFOLIO OF DIGITAL INITIATIVES  Part Five Hacking Digital Transformation Leadership Leading People and Organizations 21 THE CHARACTERISTICS OF AGILE DIGITAL LEADERSHIP  22 HOW DIGITAL LEADERS CAN ESTABLISH AND MAINTAIN CREDIBILITY  23 MAKING THE CDO ROLE A SUCCESS  24 HOW BEST TO DEVELOP DIGITAL SKILLS WITHIN YOUR ORGANIZATION  25 WORKING ACROSS SILOS  Part Six Hacking Digital Momentum Anchoring and Sustaining Performance 26 SETTING UP A PIPELINE OF DIGITAL INITIATIVES  27 SCALING DIGITAL INITIATIVES  28 MEASURING THE PERFORMANCE OF DIGITAL INITIATIVES  29 STAYING ON TOP OF NEW TECHNOLOGIES  30 HOW TO LEVERAGE DIGITAL FOR ORGANIZATIONAL RESILIENCE   CONCLUSION   ACKNOWLEDGMENTS   NOTES   INDEX