Buy The Relationship Between Multisource Feedback and Organizational Performance
Book 1
Book 2
Book 3
Book 1
Book 2
Book 3
Book 1
Book 2
Book 3
Book 1
Book 2
Book 3
Home > Business and Economics > Finance and accounting > Accounting > The Relationship Between Multisource Feedback and Organizational Performance: Exploring the Influence of Leaders' Demographic Group Membership.
The Relationship Between Multisource Feedback and Organizational Performance: Exploring the Influence of Leaders' Demographic Group Membership.

The Relationship Between Multisource Feedback and Organizational Performance: Exploring the Influence of Leaders' Demographic Group Membership.


     0     
5
4
3
2
1



Out of Stock


Notify me when this book is in stock
X
About the Book

Multisource feedback assessment tools are used by organizations to assess and provide feedback to employees, especially managers and leaders, for developmental purposes, performance appraisals, and promotion decisions. A primary purpose of using multisource feedback tools is to increase a leader's awareness about how others perceive his or her behaviors, since agreement in self and others' ratings has been shown to be positively related to individual effectiveness and performance. Prior research has established the significance of the relationship between agreement in feedback ratings and performance for individuals. However, previous studies have not directly addressed whether the nature of the relationship between agreement among raters and organizational performance holds true for minority members of demographic groups. The present study replicated existing research on self-other agreement and performance as well as assessed demographic group membership as a moderator of the relationship between self-other rating agreement and objective organizational performance outcomes. This new conceptual model was tested using moderated polynomial regression to analyze the multiple effects of self and other ratings and agreement on performance outcomes. Archival data on store manager multisource feedback ratings, demographic characteristics (i.e., race, gender, and age), store customer service ratings, and store financial performance were collected from 1254 stores of a Fortune 100 U.S.-based retail organization. Polynomial regression results and response surface analysis graphs were used to assess the interaction of store managers' demographic characteristics on the multisource feedback and organizational performance relationship. Results indicated that, as expected, higher and similar self and other ratings led to more favorable outcomes overall for managers in the sample; although there were no significant results to demonstrate that in-agreement ratings were best. As predicted, among all managers in the sample, underraters had more favorable performance outcomes than overraters. Findings were somewhat inconclusive for the moderating variable of leaders' demographic characteristics. In particular, results failed to support hypotheses that females and older workers who were overraters would have the most favorable outcomes and that male and younger managers who were in-agreement raters would have the most favorable outcomes. Limited support was found for expectations about managers' race, indicating that non-Whites who were overraters performed better than underraters. Implications of these findings for multisource feedback and organizational outcomes are discussed.


Best Sellers


Product Details
  • ISBN-13: 9781243849120
  • Publisher: Proquest, Umi Dissertation Publishing
  • Publisher Imprint: Proquest, Umi Dissertation Publishing
  • Height: 246 mm
  • Sub Title: Exploring the Influence of Leaders' Demographic Group Membership.
  • Width: 189 mm
  • ISBN-10: 1243849126
  • Publisher Date: 01 Sep 2011
  • Binding: Paperback
  • Spine Width: 8 mm
  • Weight: 268 gr


Similar Products

Add Photo
Add Photo

Customer Reviews

REVIEWS      0     
Click Here To Be The First to Review this Product
The Relationship Between Multisource Feedback and Organizational Performance: Exploring the Influence of Leaders' Demographic Group Membership.
Proquest, Umi Dissertation Publishing -
The Relationship Between Multisource Feedback and Organizational Performance: Exploring the Influence of Leaders' Demographic Group Membership.
Writing guidlines
We want to publish your review, so please:
  • keep your review on the product. Review's that defame author's character will be rejected.
  • Keep your review focused on the product.
  • Avoid writing about customer service. contact us instead if you have issue requiring immediate attention.
  • Refrain from mentioning competitors or the specific price you paid for the product.
  • Do not include any personally identifiable information, such as full names.

The Relationship Between Multisource Feedback and Organizational Performance: Exploring the Influence of Leaders' Demographic Group Membership.

Required fields are marked with *

Review Title*
Review
    Add Photo Add up to 6 photos
    Would you recommend this product to a friend?
    Tag this Book Read more
    Does your review contain spoilers?
    What type of reader best describes you?
    I agree to the terms & conditions
    You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications.

    CUSTOMER RATINGS AND REVIEWS AND QUESTIONS AND ANSWERS TERMS OF USE

    These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Bookswagon (the "CRR Service").


    By submitting any content to Bookswagon, you guarantee that:
    • You are the sole author and owner of the intellectual property rights in the content;
    • All "moral rights" that you may have in such content have been voluntarily waived by you;
    • All content that you post is accurate;
    • You are at least 13 years old;
    • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
    You further agree that you may not submit any content:
    • That is known by you to be false, inaccurate or misleading;
    • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
    • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
    • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
    • For which you were compensated or granted any consideration by any unapproved third party;
    • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
    • That contains any computer viruses, worms or other potentially damaging computer programs or files.
    You agree to indemnify and hold Bookswagon (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.


    For any content that you submit, you grant Bookswagon a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell, transfer, and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. Additionally,  Bookswagon may transfer or share any personal information that you submit with its third-party service providers, including but not limited to Bazaarvoice, Inc. in accordance with  Privacy Policy


    All content that you submit may be used at Bookswagon's sole discretion. Bookswagon reserves the right to change, condense, withhold publication, remove or delete any content on Bookswagon's website that Bookswagon deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use.  Bookswagon does not guarantee that you will have any recourse through Bookswagon to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Bookswagon reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Bookswagon, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Bookswagon, its agents, subsidiaries, affiliates, partners or third party service providers (including but not limited to Bazaarvoice, Inc.)and their respective directors, officers and employees.

    Accept

    Fresh on the Shelf


    Inspired by your browsing history


    Your review has been submitted!

    You've already reviewed this product!