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Home > Mathematics and Science books > Science: general issues > Managing Participation in Communities of Practice Through Facilitation.
Managing Participation in Communities of Practice Through Facilitation.

Managing Participation in Communities of Practice Through Facilitation.


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About the Book

Participation has become critical in sustaining online Communities of Practice (COPs). Evidence from other fields shows that facilitators can help communities to thrive. Through effective facilitation, members can become active participants in their communities. We argue that members' social identity is a key for members to become more attached and more active. Further, as members are involved in communication and information exchanges, technology becomes an important aspect of COPs. Therefore, perceived ease of use of communication as well as information functionality become important drivers for participation. An online survey was conducted among several online COPs, with a total of 231 respondents. A confirmatory factor analysis was performed to test the proposed participation model. Postings made by facilitators from eight COPs were examined via content analysis to understand the nature of their facilitation efforts in their communities. The survey results suggest that members' affective and evaluative social identity have a significant relationship to members' intention to participate. Intention to participate is also significantly related to perceived ease of use of communication functionality, but not of information functionality. However, we did not find a significant relationship between perceived effective facilitation and members' social identity. We also found that facilitators' involvement depends on size and type of communities. Implications of our study include the need to find factors that can be influenced by facilitation, the fact that COP characteristics such as size and type need to be taken into consideration in studying online communities and members' social identity, and the need to use multiple research methods in studying online COPs. We conclude that developing social identity among members as well as members' understanding of tools and functionality available in their community will help the community to thrive. At the same time, facilitators can contribute in COP success through their actions.


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Product Details
  • ISBN-13: 9781243447395
  • Publisher: Proquest, Umi Dissertation Publishing
  • Publisher Imprint: Proquest, Umi Dissertation Publishing
  • Height: 254 mm
  • Weight: 417 gr
  • ISBN-10: 1243447397
  • Publisher Date: 02 Sep 2011
  • Binding: Paperback
  • Spine Width: 14 mm
  • Width: 203 mm


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