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Home > Business and Economics > Business and Management > Organizational theory and behaviour > Work Communication: Mediated and Face-to-Face Practices
Work Communication: Mediated and Face-to-Face Practices

Work Communication: Mediated and Face-to-Face Practices


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About the Book

Explores all aspects of interpersonal communication at work, from face-to-face meetings to new forms of computer mediated communication such as social media. Will help the reader achieve skilled interpersonal communication at work through the understanding of relevant theory and latest research, made clear in non-technical language with examples.

Table of Contents:

PART I: THE REVOLUTION IN WORK COMMUNICATION
1. Introduction
2. Work Communication Modes
PART II: CORE PROCESSES IN WORK COMMUNICATION
3. Social Cognition and Impression Formation
4. Contributing to Communication, Self-Presentation and Impression Management
5. Interaction
6. Demography, Culture, Situation and Mode as Influences on Communication
7. Intrapersonal Influences on Communication
8. Influencing, Handling Conflict and Negotiating
PART III: THE IMPACT OF THE COMMUNICATION REVOLUTION ON WORK AND ORGANIZATION
9. Co-operation, Work Relations, Knowledge Sharing and Co-ordination
10. Working in Groups and Teams
11. Management and Leadership
12. Organizational Structures and Cultures
13. Inter-Organizational Relations
Cases and Exercises.



About the Author :
Maureen Guirdham is former Director of the MBA programme at City University and Head of the School of Business at Westminster University, UK. In recent years she has worked extensively in central Europe, central Asia, India, and South America.

Review :
'The key strength of the book is in the careful research on the mediated version of interaction. This is both useful and original.' - Anne Marie Bulow, Copenhagen Business School, Denmark 'Both timely and topical, the text clearly and effectively achieves its stated purpose to address the practical skills central to both face-to-face and mediated interpersonal work communication. The demonstrable link between research and the more pragmatic 'guidelines' provided throughout the text is a key strength of the work.' - Donna Henson, Bond University, Australia 'This book reflects a high level of scholarship and command of the material, with the inclusion of recent material and publications representing a comprehensive overview of the 'state of play'. It is sufficiently comprehensive for those of a non-communications background to grasp the basic concepts that inform the background knowledge of the area.' - Fred Morrison, Ulster University, UK 'This is a scholarly work with a great depth of research underpinning it. It represents a comprehensive review of the issues of communication at work. A very impressive book!' - Mike Davies, Winchester Business School, UK


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Product Details
  • ISBN-13: 9781137351449
  • Publisher: Bloomsbury Publishing PLC
  • Publisher Imprint: Red Globe Press
  • Height: 232 mm
  • No of Pages: 440
  • Sub Title: Mediated and Face-to-Face Practices
  • Width: 156 mm
  • ISBN-10: 1137351446
  • Publisher Date: 12 Dec 2014
  • Binding: Paperback
  • Language: English
  • Spine Width: 26 mm
  • Weight: 707 gr


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