Introducing Management
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Introducing Management

Introducing Management


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About the Book

A concise and easy-to-read summary of the principles and practice of management for team leaders and line managers. Introducing Management defines the scope of the management task and breaks it down to clarify and explain the full range of management responsibilities: Managing in Context - an introduction to the management role, setting it in the context of the whole organization and responsibilities for the new manager; Managing People - how to motivate people, lead and delegate and manage teams to improve performance and successfully manage change; Managing Activities - adding value to inputs to meet customer needs, how to plan and organise the workplace to make improvements; Managing Information - how to acquire accurate, timely and relevant information for the basis of quality management decisions; Managing Resources - a guide to all you need to know about financial information, budgeting and stock control. This is the standard classification of management responsibilities adopted by most competence-based frameworks.

Table of Contents:
Managing in Context - Achieving Results; Managing Resources; Focusing on Customers; Understanding the Culture; Understanding the Environment; Managing People - Motivating Staff; Leading and Delegating; Managing and Conflict; Improving Performance; Managing Change; Managing Activities - Changing Inputs into Outputs; Satisfying Customers; Planning, Organizing and Controlling Work; Managing the Workplace; Managing Information - Solving Problems and Making Decisions; Recording, Storing and Retrieving Information; Communicating Effectively: in writing; Communicating Effectively: Face-to-Face; Managing Resources - Financial Information & Management Control; Understanding Financial Accounts; Preparing and Using Budgets; Managing Costs & Resources

Review :
"This book provides a comprehensive framework to enable the appreciation of the Management role, offering alternatives and descriptions of successful solutions". David Chaffer, General Manager, Tibbett & Britten Group plc "This guide helps new managers negotiate their way through many daily obstacles; from how to motivate and inspire to legal responsibility. Essential reading for those just starting out, and may also be a refresher for those who have been managing for some time!" Lynne Sharp, Business Change Manager, npower Metering and Data Services


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Product Details
  • ISBN-13: 9781136393471
  • Publisher: Taylor & Francis Ltd
  • Publisher Imprint: Routledge
  • Edition: New edition
  • No of Pages: 368
  • Returnable: N
  • ISBN-10: 1136393471
  • Publisher Date: 16 May 2012
  • Binding: Digital (delivered electronically)
  • Language: English
  • No of Pages: 368
  • Returnable: N


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