About the Book
The Knowledge Management Yearbook is the most current and comprehensive resource available for knowledge management professionals; no other source of information so thoroughly surveys the state of the knowledge management discipline and industry and how they impact businesses and other organizations. Featuring both definitive articles and cutting-edge knowledge management techniques and research contributed by authorities, The Knowledge Management Yearbook covers the nature of knowledge and its management, knowledge-based strategies, knowledge management and organizational learning, and knowledge tools, techniques, and processes.
The reference section includes a set of up-to-date directories detailing on-line knowledge management resources, KM publications and organizations, and notable KM Quotes. The glossary of KM terms is increasingly perceived by the industry as a benchmark by which this evolving discipline is defined. The Knowledge Management Yearbook is an indispensable volume for any professional helping to shape his or her organization's knowledge strategy.
Table of Contents:
Part 1 The Nature of Knowledge and its Management; Chapter 1 Classic in Knowledge Management, Fred Nickols; Chapter 2 The Tacit and Explicit Nature of Knowledge, Fred Nickols; Chapter 3 Who has Time to Think?, Cheryl Comeau-Kirschner, Louisa Wah; Chapter 4 Working with Tacit Knowledge, Joseph A. Horvath; Part 2 Knowledge-Based Strategies; Chapter 5 What’s your Strategy for Managing Knowledge?, Morten T. Hansen, Nitin Nohria, Thomas Tierney; Chapter 6 The Hunter-Gatherers of the Knowledge Economy, David Berreby; Chapter 7 The End of Overhead, Charles E. Lucier, Janet D. Torsilieri; Chapter 8 Competitive Intelligence and Competitor Analysis as Knowledge Management Applications, Arik R. Johnson; Chapter 9 Xerox Shares its Knowledge, Michael Hickins; Chapter 10 Acquiring Intellect, Julian Birkinshaw; Part 3 Knowledge Management and Organizational Learning; Chapter 11 Organizational Learning, George Roth, Art Kleiner; Chapter 12 Making Knowledge Stick, Louisa Wah; Chapter 13 The Whole Enchilada, Jack Gordon; Chapter 14 Learning Across a Living Company, William E. Brenneman, Bernard J. Keys, Robert M. Fulmer; Chapter 15 Ten Steps to Creating a Corporate University, Jeanne C. Meister; Chapter 16 The Knowledge Chain, Richard A. Spinello; Chapter 17 The Collection and Codification of Knowledge, Theodore B. Kinni; Chapter 18 Practical Taxonomies, Sarah L. Roberts-Witt; Chapter 19 The Transfer of Knowledge in an Organization, James W. Cortada; Chapter 20 When Stories Create an Organization’s Future, Janis Forman; Chapter 21 How Collaboration Fuels Knowledge, Charnell Havens, Dylan Haas; Chapter 22 Problems on the Virtual Shop Floor, Bryan Gladstone, John Kawalek; Chapter 23 Communities of Practice, Social Capital, And Organizational Knowledge, Eric Lesser, Laurence Prusak; Chapter 24 The Undercurrent Flow of Knowledge; Chapter 25 Implementing the Effective Management of Knowledge: Knowledge-Worker Productivity: The Biggest Challenge, Peter F. Drucker; Chapter 26 Managing Knowledge in Professional Service Firms, Thomas H. Davenport, David E. Smith; Chapter 27 Building the Ultimate Resource, William Miller; Chapter 28 Behind the Buzz, Louisa Wah; Part 4 Knowledge Tools, Techniques, And Processes; Chapter 29 Information Technology, John Teresko; Chapter 30 Using Tools to Fit Culture and Processes, Len Grzanka; Chapter 31 Technology Support for Sustainable Innovation, Michael Stephenson, Tony Davies; Chapter 32 Knowledge Management Tools, Robert M. Fulmer, Philip Gibbs, J. Bernard Keys; Chapter 33 Managing Organizational Ignorance, Michael H. Zack; Chapter 34 Knowledge Management Techniques, Larry Todd Wilson; Chapter 35 Maximizing Intellectual Assets, Richard Tanler; Chapter 36 Some Proven Ways to Promote the Exchange of Ideas, Steve Kaye; Chapter 37 Swinging Doors and Musical Chairs, Arnold Kransdorff, Russell Williams; Chapter 38 Measurements and Knowledge Management, Thomas A. Pearson; Chapter 39 Why do a Knowledge Audit?, Thomas Koulopoulos, Carl Frappaolo; Part 5 Knowledge Management References; Chapter 40 Knowledge Management Bibliography, Eric Tsui; Chapter 41 Knowledge and Communities, Michael Fontaine; Chapter 42 Directory of Knowledge Management Resources Online, Robert Magnan; Chapter 43 Directory of Knowledge Management Organizations; Chapter 44 Directory of Periodicals Dealing with Knowledge Management; Chapter 45 Quotes on Knowledge Management and Organizational Learning; Chapter 46 Calendar of Meetings and Events in Knowledge Management April 2000-March 2001;
About the Author :
James W. Cortada, John A. Woods
Review :
Some of my favourite articles on knowledge management are in the yearbook and i'm happy to have them all in one bound collection. I recommend the Yearbook as a useful addition to the library of knowledge management practitioners. You can dip into it to find a useful and thought-provoking article on virtually any aspect of knowledge management, as well as pointers to other valuable resources. Charles P Seeley, Knowledge Management Review, Vol 4 iss 3 July/August 2001
