The Complete Project Management Office Handbook: (ESI International Project Management Series)

Today's project managers find themselves in the dual roles of technical expert and business leader. As project management has evolved, the need has emerged for an organizational entity to manage complexities and ensure alignment with business interests. A project management office (PMO) coordinates technical and business facets of project management and achieves the goals of oversight, control, and support within the project management environment. The Complete Project Management Office Handbook identifies the PMO as the essential business integrator of the people, processes, and tools that manage or influence project performance. This book details how the PMO applies professional project management practices and successfully integrates business interests with project goals, regardless of whether the scope of the PMO is limited to managing specific projects or expanded to the level of a full business unit. People at all levels of the project and business spectrum will benefit from this volume. The Handbook focuses on how to establish PMO functionality to meet the requirements of project stakeholders. It presents 20 pertinent PMO function models, providing guidance for developing PMO operating capability that is applicable to any organization. It also presents these functions relative to five stages of progressive PMO development along a competency continuum, demonstrating potential PMO growth from simple project control up through its alignment within a strategic business framework.

Table of Contents:
PRACTICE MANAGEMENT Project Management Methodology Project Environment Interface Concepts Business Environment Interface Concepts Project Management Methodology Activities across the PMO Continuum Project Management Methodology Function Model Postscript for the Smaller PMO Project Management Tools Project Environment Interface Concepts Business Environment Interface Concepts Project Management Tools Activities across the PMO Continuum Project Management Tools Function Model Postscript for the Smaller PMO Standards and Metrics Project Environment Interface Concepts Business Environment Interface Concepts Standards and Metrics Activities across the PMO Continuum Standards and Metrics Function Model Postscript for the Smaller PMO Project Knowledge Management Project Environment Interface Concepts Business Environment Interface Concepts Project Knowledge Management Activities across the PMO Continuum Project Knowledge Management Function Model Postscript for the Smaller PMO INFRASTRUCTURE MANAGEMENT Project Governance Project Environment Interface Concepts Business Environment Interface Concepts Project Governance Activities across the PMO Continuum Project Governance Function Model Postscript for the Smaller PMO Assessment Project Environment Interface Concepts Business Environment Interface Concepts Assessment Activities across the PMO Continuum Assessment Function Model Postscript for the Smaller PMO Organization and Structure Project Environment Interface Concepts Business Environment Interface Concepts Organization and Structure Activities across the PMO Continuum Organization and Structure Function Model Postscript for the Smaller PMO Facilities and Equipment Support Project Environment Interface Concepts Business Environment Interface Concepts Facilities and Equipment Support Activities across the PMO Continuum Facilities and Equipment Support Function Model Postscript for the Smaller PMO RESOURCE INTEGRATION Resource Management Project Environment Interface Concepts Business Environment Interface Concepts Resource Management Activities across the PMO Continuum Resource Management Function Model Postscript for the Smaller PMO Training and Education Project Environment Interface Concepts Business Environment Interface Concepts Training and Education Activities across the PMO Continuum Training and Education Function Model Postscript for the Smaller PMO Career Development Project Environment Interface Concepts Business Environment Interface Concepts Career Development Activities across the PMO Continuum Career Development Function Model Postscript for the Smaller PMO Team Development Project Environment Interface Concepts Business Environment Interface Concepts Team Development Activities across the PMO Continuum Team Development Function Model Postscript for the Smaller PMO TECHNICAL SUPPORT Mentoring Project Environment Interface Concepts Business Environment Interface Concepts Mentoring Activities across the PMO Continuum Mentoring Function Model Postscript for the Smaller PMO Planning Support Project Environment Interface Concepts Business Environment Interface Concepts Planning Support Activities across the PMO Continuum Planning Support Function Model Postscript for the Smaller PMO Project Auditing Project Environment Interface Concepts Business Environment Interface Concepts Project Auditing Activities across the PMO Continuum Project Auditing Function Model Postscript for the Smaller PMO Project Recovery Project Environment Interface Concepts Business Environment Interface Concepts Project Recovery Activities across the PMO Continuum Project Recovery Function Model Postscript for the Smaller PMO BUSINESS ALIGNMENT Project Portfolio Management Project Environment Interface Concepts The Complete Project Management Office Handbook Business Environment Interface Concepts Project Portfolio Management Activities across the PMO Continuum Project Portfolio Management Function Model Postscript for the Smaller PMO Customer Relationships Project Environment Interface Concepts Business Environment Interface Concepts Customer Relationships Activities across the PMO Continuum Customer Relationships Function Model Postscript for the Smaller PMO Vendor/Contractor Relationships Project Environment Interface Concepts Business Environment Interface Concepts Vendor/Contractor Relationships Activities across the PMO Continuum Vendor/Contractor Relationships Function Model Postscript for the Smaller PMO Business Performance Project Environment Interface Concepts Business Environment Interface Concepts Business Performance Activities across the PMO Continuum . Business Performance Function Model Postscript for the Smaller PMO Index