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Home > Business and Economics > Business and Management > Joy Works: Empowering Teams in the New Era of Work
Joy Works: Empowering Teams in the New Era of Work

Joy Works: Empowering Teams in the New Era of Work


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About the Book

Joy at work—why settle for anything less?  In Joy Works: Empowering Teams in the New Era of Work, Alex Liu delivers an engaging blueprint for ensuring people feel safe and inspired at work. Liu, the managing partner and chairman of Kearney, asks, "Why would we settle for anything less than joy at work?" In the book, you'll find a step-by-step action plan for approaching joy at work using the three key drivers that determine employee happiness—people, praise, and purpose—and learn how to implement that plan for maximum results and maximum joy. The author demonstrates how to create more joy for your people at work, in both virtual and in-person environments, as well as how to incorporate joyfulness even in periods of dramatically heightened stress. He calls on his years of conversations with leaders around the world, both as an advisor to executives and through his popular podcast, Joy@Work. Readers will learn from a diverse collection of leaders, from psychologists, academics, athletes, nonprofit and board leaders, and a Broadway producer, to leaders at companies including HPE, Cisco, T-Mobile, SAP, and UPS. In the dialogues and research, readers will also find:  An introduction to "ikigai," a Japanese concept meaning "reason for being"—a framework we can all use to find joy and meaning in our work An investigation into the link between social justice and joy, using conversations with leaders who have committed to making social progress a priority A new perspective on how the next generation will view joy at work, the Great Reflection, and the shifting balance of power in work cultures In-depth discussions about people, purpose, and praise: the three key elements in building a joyful work experience A call for more reflective leadership—a new approach to power leaders through uncertain and challenging times Joy Works is an essential handbook for anyone who wants to create more joy in their work — the leaders who want to shift corporate cultures, managers who are facing pressures to innovate, young people who are adamant that they can have a life and a career that's centered around joy and meaning, and anyone who thinks "joy at work" is a near-term possibility, not an oxymoron. This guide to the changing reality and opportunity of work belongs in the libraries of anyone interested in creating a more engaging and productive virtual, hybrid, or in-person workspace. Let's build more joy.

Table of Contents:
Acknowledgments xi Foreword xiii Introduction 1 Why joy matters to me 1 Joy at work 3 People, praise, and purpose 4 Joy, justice, and a better world 5 The future of joy at work 6 Who you’ll hear from in this book 7 Who this book is for 9 Chapter 1 Why Business Leaders Should Prioritize Joy at Work 11 Joy is your biggest business opportunity 11 Joy powers execution 13 Joy is critical for all kinds of business 15 Joy is the foundation for many key business metrics 15 Chapter 2 What the Research Tells Us About Joy 21 The joy gap is real 21 The joy gap is growing 23 We know what triggers joy at work 24 We know what’s holding us back from joy 26 Section One The Three Drivers of Joy at Work 29 Chapter 3 People 31 Create belonging: It matters more than money 33 Create connection points 35 Be a people-focused leader 38 Think like a gardener and create “human magic” 40 Chapter 4 Praise 43 Praise autonomous work 44 Pair praise with feedback 45 Focus on the quality of praise, not the quantity 46 Praise individuals, not just groups 46 Encourage people to show appreciation for their colleagues 47 Use praise to underscore impact 48 Chapter 5 Purpose 51 Understand your ikigai (a reason for being) 52 Find your zest 54 Rethink the corporate purpose statement 55 Mind the gap 56 Personalize purpose 57 Section Two Joy in a Post-2020 World: How to Create More Joy 63 Chapter 6 Joy in the Hard Times 65 Embrace change 66 Accept that failure is inevitable 67 Acknowledge your mistakes and get real 67 Have the courage to be a beginner 69 Take time to reflect 71 Double down on purpose 71 Keep chasing your goosebumps 73 Chapter 7 Safe, Seen, Supported, Inspired 75 Safe 75 Seen 79 Supported 81 Inspired 84 Chapter 8 Virtual and Hybrid Work 89 Be aware of how remote work is different than in-person work 90 Make conscious decisions about where you’ll work 91 Find new ways to build connection 93 Rethink how you measure performance 95 Stay open to change 95 Chapter 9 Social Justice and Joy 97 Joy and justice for all 98 How do we push “social justice” into the mainstream of business? 101 Hope for the future 112 Section Three What’s Next for Joy at Work? 115 Chapter 10 The Joy of Innovation 117 Leapfrog your legacy 117 Look for new ideas in unexpected places 118 Stay at the edge 120 Empower people to innovate 121 Look at purpose through the lens of innovation 121 Chapter 11 The Next Generation of Joy at Work 123 Pass the baton 123 Join the “Great Resignation”—or is it the “Great Reflection”? 124 Shift the balance of power 127 Keep your promises 128 Put your values into action 129 Make culture a nonnegotiable 129 Rethink old trade-offs 130 Accept change as a constant 133 Conclusion 135 About the Author 137 Index 139

About the Author :
ALEX LIU is Managing Partner and Chairman at Kearney, a leading global consulting partnership. Recognized by Consulting magazine as a global Top 25 Consultant and by the Global Diversity List as one of the Top 10 Senior Executives, he is also a top-ranked consulting CEO and trusted advisor to CEOs and boards. A regular contributor to the World Economic Forum, he has been featured in the Harvard Business Review, The Financial Times, The Economist, CNBC, and Bloomberg. He regularly consults with business and public sector leaders on matters of leadership, culture, justice, and joy, and hosts an award-winning podcast, Joy@Work.


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Product Details
  • ISBN-13: 9781119988052
  • Publisher: John Wiley & Sons Inc
  • Publisher Imprint: John Wiley & Sons Inc
  • Height: 231 mm
  • No of Pages: 160
  • Returnable: N
  • Sub Title: Empowering Teams in the New Era of Work
  • Width: 152 mm
  • ISBN-10: 1119988055
  • Publisher Date: 21 Nov 2022
  • Binding: Hardback
  • Language: English
  • Returnable: N
  • Spine Width: 25 mm
  • Weight: 340 gr


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