THE #1 PROJECT MANAGEMENT CASE STUDIES BOOK NOW FEATURING NEW CASES FROM DISNEY, THE OLYMPICS, AIRBUS, BOEING, AND MORE
After on-the-job experience, case studies are the most important part of every project manager's training. This Fifth Edition of Project Management Case Studies features more than one hundred case studies that detail projects at high-profile companies around the world. These cases offer you a unique opportunity to experience, first-hand, project management in action within a variety of contexts and up against some of the most challenging conditions any project manager will likely face. New to this edition are case studies focusing on agile and scrum methodologies.
- Contains 100-plus case studies from companies that illustrate both successful and not-so-successful project management
- Represents an array of industries, including medical and pharmaceutical, aerospace, entertainment, sports, manufacturing, finance, telecommunications, and more
- Features 18 new case studies, including high-profile cases from Disney, the Olympics, Boeing 787 Dreamliner, and Airbus 380
- Follows and supports preparation for the Project Management Professional (PMP)® Certification Exam
Experienced PMs, project managers in training, and students alike will find this book to be an indispensable resource whether used as a standalone or combined with the bestselling Project Management: A Systems Approach to Planning, Scheduling, and Controlling, 12th Edition.
PMI, CAPM, PMBOK, PMP and Project Management Professional are registered marks of the Project Management Institute, Inc.
Table of Contents:
Preface xiii
1 PROJECT MANAGEMENT METHODOLOGIES 1
Lakes Automotive 3
Ferris HealthCare, Inc. 5
Clark Faucet Company 7
Creating a Methodology 11
Honicker Corporation 15
Acquisition Problem 19
2 IMPLEMENTATION OF PROJECT MANAGEMENT 29
Kombs Engineering 31
Williams Machine Tool Company 33
The Reluctant Workers 37
Macon, Inc. 39
Cordova Research Group 41
Cortez Plastics 43
The Enterprise Resource Planning Project 45
The Prioritization of Projects 53
Selling Executives on Project Management 55
The New CIO 59
The Invisible Sponsor 63
The Trade-off Decision (A) 67
The Trade-off Decision (B) 71
The Project Audit 73
3 PROJECT MANAGEMENT CULTURES 77
Como Tool and Die (A) 79
Como Tool and Die (B) 83
Apache Metals, Inc. 87
Haller Specialty Manufacturing 89
Coronado Communications 91
Radiance International 95
The Executive Director 99
4 PROJECT MANAGEMENT ORGANIZATIONAL STRUCTURES 105
Quasar Communications, Inc. 107
Fargo Foods 113
Government Project Management 117
Falls Engineering 119
White Manufacturing 125
Martig Construction Company 127
5 NEGOTIATING FOR RESOURCES 129
Ducor Chemical 131
American Electronics International 135
The Carlson Project 139
Communication Failures 141
6 PROJECT ESTIMATING 145
Capital Industries 147
Small-Project Cost Estimating at Percy Company 151
Cory Electric 153
Camden Construction Corporation 157
The Estimating Problem 161
The Singapore Software Group (A) 163
The Singapore Software Group (B) 169
The Singapore Software Group (C) 171
The Singapore Software Group (D) 173
To Bid or Not to Bid 175
7 PROJECT PLANNING 179
Greyson Corporation 181
Teloxy Engineering (A) 187
Teloxy Engineering (B) 189
Payton Corporation 191
Kemko Manufacturing 193
Chance of a Lifetime 197
8 PROJECT SCHEDULING 201
Crosby Manufacturing Corporation 203
The Scheduling Dilemma 207
9 PROJECT EXECUTION 211
The Blue Spider Project 213
Corwin Corporation 229
Quantum Telecom 241
The Trophy Project 243
Margo Company 247
Project Overrun 249
The Automated Evaluation Project 251
The Rise, Fall, and Resurrection of Iridium: A Project Management Perspective 255
Health Care Partners, Inc. 287
McRoy Aerospace 293
The Poor Worker 297
The Prima Donna 299
The Team Meeting 301
The Management Control Freak 303
The Skills Inventory Project 307
10 CONTROLLING PROJECTS 309
The Two-Boss Problem 311
The Bathtub Period 313
Irresponsible Sponsors 315
The Need for Project Management Metrics (A) 317
The Need for Project Management Metrics (B) 323
The Need for Project Management Metrics (C) 329
The Need for Project Management Metrics (D) 333
The Need for Project Management Metrics (E) 337
The Need for Project Management Metrics (F) 341
The Need for Project Management Metrics (G) 347
The Need for Project Management Metrics (H) 351
11 PROJECT RISK MANAGEMENT 355
The Space Shuttle Challenger Disaster 357
Packer Telecom 405
Luxor Technologies 407
Altex Corporation 411
Acme Corporation 415
The Risk Management Department 419
12 CONFLICT MANAGEMENT 423
Facilities Scheduling at Mayer Manufacturing 425
Scheduling the Safety Lab 429
Telestar International 431
The Problem with Priorities 433
13 MORALITY AND ETHICS 435
The Project Management Lawsuit 437
Managing Crisis Projects 441
Is It Fraud? 457
The Management Reserve 461
14 MANAGING SCOPE CHANGES 465
Denver International Airport 467
15 WAGE AND SALARY ADMINISTRATION 507
Photolite Corporation (A) 509
Photolite Corporation (B) 513
Photolite Corporation (C) 517
Photolite Corporation (D) 523
First Security Bank of Cleveland 529
Jackson Industries 533
16 TIME MANAGEMENT 537
Time Management Exercise 539
17 INDUSTRY SPECIFIC: CONSTRUCTION 559
Robert L. Frank Construction Company 561
The Lyle Construction Project 571
18 INDUSTRY SPECIFIC: DISNEY THEME PARKS 581
Disney (A): Imagineering Project Management 583
Disney (B): Imagineering Project Management in Action—The Haunted Mansion 595
Disney (C): Disney Theme Parks and Enterprise Environmental Factors 613
Disney (D): The Globalization of Disneyland 633
Disney (E): Ocean Park Hong Kong: Competing against Disney 649
19 INDUSTRY SPECIFIC: THE OLYMPIC GAMES 655
Olympics (A): Would You Want to Manage Projects for the City Hosting the Olympic Games? 657
Olympics (B): The Olympics, Project Management, and PMI’s Code of Ethics and Professional Conduct 687
Olympics (C): Would You Want to Manage Projects for the Feeding of Athletes in the Olympic Village? 693
Olympics (D): Managing Health Risks for Some Olympic Venues 703
20 INDUSTRY SPECIFIC: THE COMMERCIAL AIRCRAFT INDUSTRY 709
Philip Condit and the Boeing 777: From Design and Development to Production and Sales 711
Boeing 787 Dreamliner Battery Issues 735
The Airbus A380 Airplane 745
21 AGILE/SCRUM PROJECT MANAGEMENT 763
Agile (A): Understanding Implementation Risks 765
Agile (B): Project Management Mind-set 773
Agile (C): Managing and Reporting Project Agility 777
Index 783
About the Author :
HAROLD KERZNER, PHD, is Senior Executive Director for Project Management at the International Institute for Learning, Inc. (IIL), a global learning solutions company offering professional training and consulting services worldwide. Dr. Kerzner's profound effect on the project management industry inspired IIL to establish, in coordination with the Project Management Institute (PMI), the Kerzner International Project Manager of the Year Award, which is presented to a distinguished PMP® credential holder or global equivalent each year.
Includes access to one free online PMP® Mock Exam from Wiley Efficient Learningsee inside for details.
