Once, human-computer interaction was limited to a privileged few. Today, our contact with computing technology is pervasive, ubiquitous, and global. Work and study is computer mediated, domestic and commercial systems are computerized, healthcare is being reinvented, navigation is interactive, and entertainment is computer generated. As technology has grown more powerful, so the field of human-computer interaction has responded with more sophisticated theories and methodologies. Bringing these developments together, The Wiley Handbook of Human-Computer Interaction explores the many and diverse aspects of human-computer interaction while maintaining an overall perspective regarding the value of human experience over technology.
Table of Contents:
Notes on Contributors vii
Acknowledgments xix
Introduction: Human‐Computer Interaction Yesterday, Today, and Tomorrow 1
Kent L. Norman and Jurek Kirakowski
Part I Design Issues 7
1 Interactive Critical Systems and How to Build Them 9
Harold Thimbleby
2 Semiotics and Human‐Computer Interaction 33
Clarisse Sieckenius de Souza
3 Benefiting from ISO Standards 51
Nigel Bevan and Jonathan Earthy
4 Gender and Human‐Computer Interaction 71
Samantha Breslin and Bimlesh Wadhwa
5 Usability and Digital Typography 89
Peter Flynn
Part II Design Process 109
6 Agile User‐Centered Design 111
Gabriela Jurca, Theodore D. Hellmann, and Frank Maurer
7 Ethnographic Approach to Design 125
Dave Randall and Mark Rouncefield
8 User Modeling 143
Pradipta Biswas and Mark Springett
9 Kids and Design 171
Mona Leigh Guha and Jerry Alan Fails
Part III Evaluation Factors 191
10 User Experience 193
Jakob Grue Simonsen
11 Task Load and Stress 207
Julien Epps
12 Comparing Mobile Experience 225
Xiaoge Xu
13 Factors of Immersion 239
Noirin Curran
Part IV Evaluation Methods 255
14 Usability Testing 257
Sirpa Riihiaho
15 Remote Usability Testing 277
John Black and Marc Abrams
16 Applied User Research in Games 299
Randy J. Pagulayan, Daniel V. Gunn, Jerome R. Hagen, Deborah J. O. Hendersen, Todd A. Kelley, Bruce C. Phillips, J. J. Guajardo, and Tim A. Nichols
Part V Input / Output 347
17 Fitts’ Law 349
I. Scott MacKenzie
18 Principles for Designing Body‐Centered Auditory Feedback 371
Ana Tajadura‐Jimenez, Aleksander Valjamae, Frederic Bevilacqua, and Nadia Bianchi‐Berthouze
19 Input Device—Motion Capture 405
Atsushi Nakazawa and Takaaki Shiratori
20 Applications of Intelligent and Multimodal Eye‐Gaze Controlled Interfaces 421
Pradipta Biswas and Pat Langdon
21 Corneal Imaging 445
Christian Nitschke and Atsushi Nakazawa
Part VI Interfaces 515
22 Multisurface Environments 517
Teddy Seyed and Frank Maurer
23 A Natural Language Interface for Mobile Devices 539
Boris Katz, Gary Borchardt, Sue Felshin, and Federico Mora
24 Visual Query Interfaces 561
Tiziana Catarci, Massimo Mecella, Stephen Kimani, and Giuseppe Santucci
25 Interfaces for Music 579
Ben Challis
Part VII Interaction 599
26 Embodied Conversational Agents 601
Hung‐Hsuan Huang
27 Interacting with Mobile Media 615
S. Shyam Sundar, Eugene Cho, and Jinping Wang
28 Natural Human‐Robot Interaction 641
Yasser Mohammad
29 A Quick Look at Game Engagement Theories 657
Chaklam Silpasuwanchai and Xiangshi Ren
Part VIII Accessibility 681
30 Accessibility 683
Alistair Edwards
31 Designing for and with People Living with Challenging Circumstances 697
Kellie Morrissey and John McCarthy
32 Innovative Accessible Interfaces 715
Carlos Duarte, David Costa, and Luís Carriço
33 A Concrete Example of Inclusive Design: Deaf‐Oriented Accessibility 731
Claudia Savina Bianchini, Fabrizio Borgia, and Maria De Marsico
Part IX Social 757
34 Social Networking 759
Jennifer Golbeck
35 Measuring Attitudes Online: Social Interaction and the Internet 769
Mary Joyce and Eve Griffin
36 Munchausen by Internet 787
Aideen Lawlor
Part X Communities 803
37 The Viability of Online Communities and Virtual Teams for Enterprise Clients 805
Tharon Howard
38 Human‐Computer Interaction and Education: Designing for Technology‐Enhanced Learning Experiences 821
June Ahn and Tamara Clegg
39 Digital Citizen Science and the Motivations of Volunteers 831
Charlene Jennett and Anna L. Cox
Part XI Applications 843
40 Motor Vehicle Driver Interfaces 845
Paul A. Green
41 Improving Ad Interfaces with Eye Tracking 889
Michel Wedel
42 The Quantified Self 909
Jeong‐Ki Hong and Jun‐Dong Cho
43 An HCI Approach in Contemporary Healthcare and (Re)habilitation 923
Anthony Brooks
44 Visual Analytics for Comparing Multiple Clustering Results of Bioinformatics Data 945
Sehi L’Yi, Bongkyung Ko, DongHwa Shin, Young‐Joon Cho, Jaeyong Lee, Bohyoung Kim, and Jinwook Seo
Index 967
About the Author :
KENT L. NORMAN, PHD, is an Associate Professor in the Cognitive and Neural Systems Area in the Department of Psychology at the University of Maryland. He is the director of the Laboratory for Automation Psychology and Decision Processes (LAPDP) and is a founding member of the Human/Computer Interaction Laboratory (HCIL) in the University of Maryland.
JUREK KIRAKOWSKI, PHD, retired from his post as Statutory Lecturer in the School of Applied Psychology at University College Cork, Ireland in 2014. He continues his interest in Statistics and Human-Computer Interaction studies and now runs the User Experience Solutions web site. He is also involved in professional standards and ethics in HCI.
