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Peer Support Work in Mental Health Services: Theory, Research, Policy and Practice

Peer Support Work in Mental Health Services: Theory, Research, Policy and Practice


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About the Book

Responding to a growing understanding surrounding the unique knowledge and skill set of individuals with lived experience of mental health conditions, this book responds to a gap in current literature by exploring the role of peer support work through the four realms of theory, research, policy and practice with a particular focus on mental health discourses. Filled with practical case studies and guidance on the most effective approaches to peer support work, chapters support readers in building their knowledge of: The theoretical models of peer work including historical underpinnings, benefits and drawbacks, and the ontological, epistemological basis for lived experience as a knowledge sub-set. The research behind the value of experiential knowledge, models of peer support work, ethical dilemmas and how peer support work relates to traditional mental health discourse. The policy developments in relation to peer support work. Peer support work in practice, including work with families, support work specialisms and current guidance on best practice. A must-read read for those working within mental health services, this book provides a comprehensive guide to peer support work for mental health professionals, programme managers, peer support workers and service users.

Table of Contents:
Part 1: Introduction 1. Context: Setting the Scene Part 2: Theory of Peer Support Work 2. Historical Underpinnings of Mental Health Service Provision Inclusive of the History of the Peer Support Movement 3. Definitions of Peer Support Work 4. Principles and Roles of Peer Support Work Case Study Contributors: Sandra O’Sullivan, William Gallini-Poole, Olga Zilberberg. 5. Advantages of and Challenges to Peer Support Work Case Study Contributor: Nicole Troy Part 3: Research on Peer Support work 6. Experiential Knowledge/Lived Experience Case Study Contributor: Rachael Burns, Lydia Little 7. Models of Peer Support Work 8. Ethical Dilemmas in Peer Support Work Case Study Contributors: Karen Beveridge, Nina Eck 9. Peer Support Work in Traditional Mental Health Discourse Part 4: Policy Relating to Peer Support Work 10. Policy Developments in Support of Peer Support Work Part 5: The Practice of Peer Support Work 11. Family Peer Support Work Case Study Contributor: Matthew Jackman 12. Peer Support Work Specialisms 13. Current Peer Support Practices Part 6: Concluding Remarks 14. Conclusion

About the Author :
Michael John Norton is a Recovery and Engagement Programme Lead with the HSE Office of Mental Health Engagement and Recovery. One of Michael’s main areas of responsibility is peer support work due to his past experiences of being a peer support worker for the HSE mental health services in the Republic of Ireland. Michael is also a lecturer with University College Cork, Ireland.

Review :
In this important book, Michael John Norton draws together his deep experience and national leadership of mental health peer support work in Ireland. He skilfully takes the reader on a journey, describing how peer support work is part of a wider mental health system transformation. I was particularly impressed by his thoughtful discussion of lived experience, the ethical and implementation challenges created by peer support work, and his insights on working with specific groups, e.g. families, young people and forensic populations. This book will influence policy and practice, both within and beyond Ireland. Mike Slade, Professor of Mental Health Recovery and Social Inclusion, University of Nottingham, UK Peer Support Work in Mental Health Services: Theory, Research, Policy and Practice provides a unique synthesis of evidence, policy and practice from the standpoint of lived experience. The author brings extensive experiential wisdom from multiple sources: as someone who uses mental health services, has been employed as a peer support worker, has led the implementation of peer support across Ireland and is an academic, working in university education and research. Norton distils information from various sources (people, places, practice, theories, policies and research) to provide a comprehensive critical analysis and interpretation of the current position of peer support. This is enriched by relevant and accessible case studies from experienced peer workers with specific expertise. Norton not only explores the conflicts, dilemmas and questions that surround peer support, he also draws on evidence to construct new models for understanding the role and mechanisms underpinning peer support, and to pose resolutions and topics for further research. This is an invaluable text for anyone working as a peer support worker and for those planning, managing or seeking to understand the potential of peer support and lived experience as an essential contributor to system transformation. Julie Repper, CEO, ImROC I think this new book on intentional peer support working in mental health services richly adds to the discourse on peer support working and the understanding of the work. It explores the development of peer support working as an intentional and professional application of lived experience and gives some very important and insightful understanding to the development of peer support working. In that regard the book sets out useful definitions of both ‘Peer support working’ and ‘Lived experience’. There is also a very useful discussion contained in the book around the ethical challenges of issues including the role of mutuality and reciprocity and how they are actualised in intentional peer support. Overall the book is a welcome addition to the repository of knowledge on Peer support working in services based on a review of the practical experience of developments in recent decades as well as the author’s own insights. It will be of benefit to people interested in peer support working and to services wishing to introduce and improve peer support working. And most importantly I think it provides a platform for further enriched discussion and advances in peer support working in the coming years by providing a base line of current practice and understandings of the role. Michael Ryan, Head of the Office of Mental Health Engagement and Recovery, Republic of Ireland


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Product Details
  • ISBN-13: 9781040411728
  • Publisher: Taylor & Francis Ltd
  • Publisher Imprint: Routledge
  • Language: English
  • ISBN-10: 104041172X
  • Publisher Date: 22 Sep 2025
  • Binding: Digital (delivered electronically)
  • Sub Title: Theory, Research, Policy and Practice


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