Boundary Spanning Design for Better Organisation
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Boundary Spanning Design for Better Organisation

Boundary Spanning Design for Better Organisation


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About the Book

This intriguing book explores the concept of boundary spanning design in different organisational fields, advocating for the awareness of human experience and the social aspects of design within an increasingly technology-oriented business landscape. A diverse group of designers and scholars engaged in multidisciplinary collaboration provide valuable insights into boundary spanning perspectives and practices, including facilitation, technology experimentation and reflection on their limitations. They address how to cope with the organisational and mental boundaries that can challenge collaboration, innovation and interorganisational networking. The book outlines approaches to participation in local communities, with detailed case studies such as boundary spanning mechanisms in Southern Africa, community involvement in urban policy in New York City, and experience-extending technologies in the Arctic. The book challenges the notion of siloed knowledge in organisations and encourages multidisciplinary collaboration. Students and scholars of design, information technology, UX, HCI, service design, system innovation and management will greatly benefit from this book with a human touch. It is an inspiring resource for academics who are engaged in multidisciplinary collaboration activities, as well as practitioners in organisational development and research and development (R&D).

Table of Contents:
Contents Introduction to Boundary spanning 1 Tarja Pääkkönen and Satu Miettinen PART I ORGANISATIONAL AND MATERIAL BOUNDARY SPANNING 1 WITH Trees: The New? Material! Relations. Project 20 Hélène Day Fraser 2 Boundary Work, anyone? Exploring everyday Encounters between Winnie the Bot and Humans around it 38 Katja Einola, Violetta Khoreva and Dina Myllymäki 3 Boundary spanning in Children’s Design and Computing Education: Emphasis on Empathy, Ethics, and Impact 53 Netta Iivari, Sumita Sharma, Leena Ventä-Olkkonen, Heidi Hartikainen, Essi Lehto and Jenni Holappa 4 Spanning the Boundaries of Language through LEGO® SERIOUS PLAY® 70 Hilkka Lydén, Berenice Rivera-Macias and Alina Leminen PART II REGIONAL AND URBAN BOUNDARY SPANNING 5 Boundary spanning Mechanisms in Southern Africa: Roles, Value Creation and Impact of Innovation Intermediaries 88 Mikko Koria, Ida Telalbasic and Anže Zadel 6 Boundary spanning in East London: enabling Communities to create sustainable creative Economies 106 William Chamberlain, Mikko Koria and Anže Zadel 7 Community participation in Planning and urban Policy: a multidisciplinary Boundary spanning Approach – Case Studies from New York City 122 Anže Zadel 8 Experience-extending Technologies as Boundary Objects enhancing Participation in urban Planning in the Arctic 142 Elina Hutton and Tomas Brage PART III BOUNDARY SPANNING REFLECTION AND EXPERIMENTS 9 Reimagining Moralities of digital Healthcare Systems – Heuristics as cognitive Boundary-spanning Arrangements 160 Suvi Hyökki and Michael Laakasuo 10 Art thinking: a Competency for enhancing Empathy and Boundary spanning 176 Melanie Sarantou 11 Ethics Board Game for exploring the Boundaries in multidisciplinary Projects 195 Siiri Paananen, Petra Nurmela and Jonna Häkkilä 12 Boundary Objects for Longevity Services: the Intersection of Tactility, Tech, and Trust 211 Sheng-Hung Lee

About the Author :
Edited by Tarja Pääkkönen, Dr., Faculty of Art and Design, University of Lapland and Satu Miettinen, Professor of Service Design, Dean, Faculty of Art and Design, University of Lapland, Finland


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Product Details
  • ISBN-13: 9781035340071
  • Publisher: Edward Elgar Publishing Ltd
  • Publisher Imprint: Edward Elgar Publishing Ltd
  • Height: 234 mm
  • No of Pages: 244
  • ISBN-10: 1035340070
  • Publisher Date: 08 Aug 2025
  • Binding: Hardback
  • Language: English
  • Width: 156 mm


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Boundary Spanning Design for Better Organisation
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