External stakeholders in projects across sectors, such as infrastructure, policy, healthcare, communication, are the set of users, special interest groups and actors that are not a party to the contract but are socially or economically affected by the outcomes of the project. Since these projects create environmental, social and political disruptions in their environment, these external stakeholders bear a majority of the project’s negative impacts. These stakeholders express their concerns about the initial phase of the project such as compulsory acquisition of houses and parks, the disruption caused by the implementation phase of the project and its ongoing impacts in the operation phase on lifestyle, health, and wellbeing through protests and sometimes politically motivated public resistance.
Managing such stakeholders is important as the success of any project depends on how its deliverables are viewed by the communities on whom its operations impinge. Project management literature notes how visioning, physical outreach, joint co-creation, visualization, interactive workshops and social media engagement, can improve collaboration with external stakeholders in project settings. There is a need to understand the practices, challenges and opportunities for the successful delivery of these projects which this book explores.
This edited book includes contributions from authors from Australia, Canada, China, Colombia, India, Ireland, Norway, the Netherlands, Sweden, and the US, who record the practice, challenges and opportunities of external stakeholder management in projects across different sectors through case studies. The book seeks to be a valuable resource for all project management academics, researchers and practitioners who are interested in improving external stakeholder management and the successful delivery of these projects.
Table of Contents:
Chapter 1: External Stakeholder Management in Projects: Taking Stock and Moving Forward Chapter 2: The Locus and Modus of External Stakeholder Engagement in Projects: A Systematic Literature Review Chapter 3: Transforming the External Stakeholder Engagement Process within PPP Infrastructure Projects Chapter 4: External Stakeholder Engagement in Complex Infrastructure Projects: Structured Approaches and Contextual Insights Chapter 5: Critical External Governance in Transport Infrastructure Projects Chapter 6: External Stakeholder Identification on Urban Construction Projects in Ireland Chapter 7: Stories from the Margins: Uncovering the Covert and Overt in Stakeholder Engagement through Critical Realist Narrative Analysis Chapter 8: External Stakeholder Management in Australian Road Projects: A Social Procurement Policy Lens Chapter 9: Bridging Perspectives: Effective Governance of External Stakeholders in Complex Projects Chapter 10: Multinational Enterprises’ Participation and External Stakeholder Management in Megaprojects Chapter 11: Toward Sustainable Sand Management in the Construction Industry: Leveraging Stakeholder Awareness and Engagement Chapter 12: Place-Making through Stakeholder Participation in the Regeneration of Urban Areas
About the Author :
Johan Ninan is an Assistant Professor at the Faculty of Civil Engineering and Geosciences, Delft University of Technology (TU Delft), the Netherlands. His research focuses on external stakeholder management, megaprojects, collaboration, innovation, and project organizing with a particular emphasis on the role of digital media. He has published in leading project management journals such as International Journal of Project Management, Project Management Journal, and Construction Management and Economics. He was awarded the IPMA Research Award, PMI Young Researcher Award, IPMA Global Young Researcher Award and the APM Paper of the Year Award.
