Mentoring in Action: A Guide to Success shares insights into the contemporary practice in mentoring programme design, implementation and evaluation. Through clear and useful lessons from managers from leading organisations globally, it provides an invaluable roadmap to setting up and running successful mentorship programmes.
Mentoring programmes within organisations have blossomed in the past decade from a few thousand to many tens of thousands globally. The variety of programme purposes and applications has expanded equally rapidly. Written by leading practitioners in the field and presented as part of the EMCC series, this book provides much-needed guidance for practitioners and organisations seeking to create sustainable and impactful mentoring interventions in all contexts. Each chapter is based on a specific setting of mentorship practice to enable easy understanding and application across multiple sectors.
This book is aimed at mentoring programme managers, HR professionals, mentoring practitioners and students of mentoring, and presents good practice to guide the mentoring journey for all practitioners responsible for the mentoring programmes within their organisations.
Table of Contents:
1. Introduction 2. Mentoring Programme Standards and Accreditation 3. The role of the Mentoring Programme Manager 4. Mentoring in the public and education sector (intra-organisational) 5. Mentoring in the higher education context (inter-organisational) 6. Mentoring in the healthcare sector 7. Mentoring and nonprofit organisations 8. Mentoring and membership organisations 9. Mentoring and business 10. Conclusions: the phases of the mentoring programme and key pillars for success
About the Author :
Julie Haddock-Millar is an Associate Professor of Human Resource Management and Development at Middlesex University Business School, a Visiting Professor at the International University of Monaco, a chartered member of the Chartered Institute of Personnel and Development (CIPD) and a Senior Fellow of the Higher Education Academy (HEA). She is a European Mentoring and Coaching Council (EMCC) Global Accreditation Lead Assessor and Specialist Advisor. Julie is an EMCC Global EIA Master Practitioner Coach and Mentor; ITCA Master Practitioner Team Coach; IPMA Master Practitioner Programme Manager and EISA Supervisor.
David Clutterbuck is a pioneer of planned mentoring. He is a Special Ambassador for the EMCC, author or co-author of more than 70 books, Distinguished Fellow of The Conference Board, Co-Dean of the Global Team Coaching Institute and Practice Lead at Coaching and Mentoring International. He is a Special Advisor to the African Executive Coaching Council and lead coach/mentor for Ethical Coaching, a pioneering programme to develop mentoring capability in Ethiopia and other developing economies.
Chandana Sanyal is an Associate Professor of Human Resource Management and Development at Middlesex University and a Fellow Member of the Chartered Institute of Personnel and Development and Higher Education Academy. She is a European Mentoring and Coaching Council (EMCC) Global Accreditation Lead Assessor and Specialist Advisor. Chandana is an EMCC Global EIA Master Practitioner Coach and Mentor; ITCA Master Practitioner Team Coach; and EISA Supervisor.
Review :
"Mentoring in Action: A Guide to Success celebrates the evolution of global mentoring practices through 22 inspiring case studies. Edited by Dr. Julie Haddock-Millar, Prof. David Clutterbuck, and Dr. Chandana Sanyal, this book shines a spotlight on groundbreaking advancements in the professionalisation of mentoring programme practices. It highlights the pivotal role of the Mentoring Programme Manager and showcases new EMCC Global accreditation pathways created and implemented by Julie, David, Chandana, and colleagues. The book provides an array of mentoring frameworks, practical tools, invaluable insights, and gold-standard guidelines, empowering Programme Managers to elevate their mentoring practices to meet EMCC Global standards."
Dr Mary Hartog, Director Organisation and Leadership Practice, Middlesex University Business School
"I’m really excited to share how valuable Mentoring in Action: A Guide to Success is for anyone involved in mentoring, especially now, as mentoring programmes are just starting to take off in public organisations in many countries. The book does a fantastic job walking you through everything: from how mentoring has grown into a professional practice, to the role of programme managers, and all the way through real life stories across education, healthcare, business, and more. Each chapter offers fresh insights and practical advice that can really help us build strong, effective mentoring programmes.What I love most is how it shows the wide variety of mentoring styles and settings, plus the importance of having well-trained programme managers who can keep things running smoothly. Especially for us in Greece – just like many other countries - where mentoring is still quite new, this guide offers exactly the kind of support and inspiration we need. If you’re working in mentoring or thinking about starting a programme, this book is a great place to start. It’s like having a friendly expert by your side sharing lessons and ideas every step of the way. Dr. Julie Haddock-Millar, Prof. David Clutterbuck, and Dr. Chandana Sanyal thank you so much!"
Anna Fotini Paschidou, President of EMCC Greece, EMCC Global Lead Accreditation team Greece, EMCC Global Research Development Volunteer
"Mentoring in Practice: A Guide to Success is a powerful and timely contribution to the professionalisation of mentoring worldwide. As someone deeply immersed in mentoring, coaching, supervision and leadership development across sectors, I find this book to be not only a rich resource but also a call to elevate our standards, structures, and imagination in designing mentoring programmes. The 22 international case studies reflect the rich diversity and evolving complexity of mentoring across sectors. Grounded in EMCC Global’s standards, the book offers a toolkit for transformation, and a testament to the value of structure, reflection, and inclusion in mentoring. It reinforces the growing role of programme managers as strategic enablers, blending rigour with relational intelligence. Masterfully curated by Julie, David and Chandana, extraordinary professionals who genuinely embody the values, humility, and wisdom of true mentors, this book is not just a masterful guide for mentoring programmes, but also a living, breathing testament to the power of human connection, shared growth, and the transformative potential of mentoring.”
Irena Antolić, President of EMCC Croatia and EMCC Global Board Member; EMCC Global EIA Senior Practitioner Coach, Mentor; EMCC Global ESIA Supervisor
