Embedding Counselling and Communication Skills: A Relational Skills Model

Embedding Counselling and Communication Skills provides a step-by-step approach for those looking to gain a theoretical and practical understanding of using counselling and communication skills within the helper role and applying these skills in the context of professional practice. This revised edition is brought up to date with new content around the subjects of working online, working across difference and diversity, coaching, grief and loss and managing challenging situations. Written in a clear and accessible teaching style, this book progresses through the ‘initial helper’ communication skills that are used in everyday life, to the more complex and in-depth counselling skills required in a helper relationship. It introduces the reader to a Relational Skills model which demonstrates the phases of relationship development. The authors show what happens within each phase and identify how and when to use skills appropriately. Knowledge of reflective practice, aspects of the relationship and how to manage change ensures the text considers the full range of general and specific skills and abilities required. Learning is brought alive through the use of online video clip sessions of a real helper/client relationship giving the reader opportunities and encouragement to reflect and evaluate their learning. This book will be an essential resource for students taking an introductory counselling skills course, other trainees within the mental health sector, coaches and many other qualified professionals who wish to enhance their knowledge of embedding counselling skills into their work and practice.

Table of Contents:
Introduction 1. The Skill of Communicating 2. Setting up the Relationship 3. Developing the Relationship 4. Working with the Relationship 5. The Established Relationship 6. Maintaining the Relationship 7. Deepening your Understanding 8. Becoming a Reflexive Practitioner Conclusion

About the Author :
Rebecca Midwinter has over 20 years of experience working within the helping professions. She is the Clinical Director of a Wellbeing Centre and a qualified Trauma Psychotherapist. Her teaching career includes her role as Programme Director of Masters level programmes at the University of Bristol and Bath Spa University. She is a BACP accredited counsellor/psychotherapist and is UKRCP registered. She has extensive experience of working within the field of trauma counselling. Janie Dickson sadly passed away in November 2019. She was a practising psychotherapist, clinical supervisor, trainer and Honorary Teaching Fellow at the University of Bristol. Originally from a social work background, Janie had extensive experience of working within the NHS. She was a BACP accredited counsellor/psychotherapist and UKRCP registered. She was an Accredited EMDR Therapist and specialised in trauma therapy.

Review :
‘This book is essential reading for anyone in a healthcare provider role. It provides a clear and accessible description of the Relational Skills Model and explains how to build and maintain productive relationships with patients and colleagues alike. The methods described are vital to supporting people through clinical investigations and health related changes. This is a ‘go to’ resource for healthcare providers, practitioners, and students.’ Dr Helen Pryce, Aston University ‘The relational skills model is one that can be used effectively in so many contexts to capture lived experience and personal insights. The authors have done a superb job in presenting the model and theories in an accessible way. This material will be essential for all readers, as it combines both research and practical application.’ Dr Nisha Dhanda, University of Birmingham, UK; Assistant Professor (Public Health) and Audiologist ‘For experienced coaches this is an excellent reminder of the core skills of active listening, empathy and effective questioning alongside ethical considerations and goalsetting. It reinforces the relational and interpersonal skills that are common to both counselling and coaching. Clearly written, with real examples and self-reflection exercises that ensure the coach remains effective and compassionate in their work. This book is a must read for coaches who are committed to fostering transformative relationships with their clients.’ Bev Couzens, Executive Coach