Introducing Language and Intercultural Communication

This fully updated third edition of Introducing Language and Intercultural Communication provides an accessible, lively introduction for students who are new to the study of intercultural communication, with special attention devoted to the language dimension. Incorporating real-life examples from around the world and drawing on current research, this text argues against cultural stereotyping and instead provides students with a skill-building framework to enhance understanding of the complexities of language use and intercultural communication in diverse settings. Readers will learn to become more attuned to power relations and the ways in which a complex mix of internal and external factors can influence language choice/attitudes, the intercultural communication process, and intercultural relationship building. Features new to this edition include: ‘pause and reflect’ boxes and images throughout each chapter that encourage meaning making and connections between theories and practice dialogues and student accounts of intercultural experiences that link theories with real-life applications discussion questions, journal jumpstarts, and suggested activities at the end of each chapter to engage students and provide a more interactive experience new material that takes account of key social, cultural, and political events, such as the COVID-19 pandemic, the refugee crisis, the climate emergency, and the rise of populism updated theoretical constructs that reflect recent developments in this area of study, such as criticality and reflexivity in intercultural communication refreshed references and glossary to enhance understanding of key terms and concepts revised and updated Instructor and Student Resources, including recommended resources on intercultural pedagogy, sample course schedules and assignments, in-depth chapter-specific resources, and a test bank revised and updated student resources, including suggested readings and links to online resources, key terms for each chapter, e-flash cards, study quizzes, and a glossary This is the essential textbook for introductory courses in language and intercultural communication within applied linguistics and communication studies.

Table of Contents:
List of plates List of figures List of tables Preface Acknowledgments Chapter 1. Imperatives for intercultural dialogue Introduction What is intercultural communication? What is intercultural dialogue? The importance of intercultural competency today Ethical intercultural communication Summary Discussion questions Journal jumpstarts Activities Instructor and Student Resources Chapter 2. Culture, language, and primary socialization Introduction Conceptions of culture Primary socialization (Cultural and linguistic) Facets of culture The text’s conception of culture Summary Discussion questions Journal jumpstarts Activities Instructor and Student Resources Chapter 3. Communication, culture, and power in context Introduction Human communication and language Components in the human communication process Properties of human communication Culture and communication styles Communication accommodation theory (CAT) Characteristics of effective intercultural communicators in second-language situations Summary Discussion questions Journal jumpstarts Activities Instructor and Student Resources Chapter 4. Nonverbal communication Introduction What is nonverbal communication? Why study nonverbal communication? The relationship between verbal and nonverbal communication Functions of nonverbal communication Culture and types of nonverbal communication The nonverbal expectancy violation theory Nonverbal intercultural communicative competence Summary Discussion questions Journal jumpstarts Activities Instructor and Student Resources Chapter 5. Identity and belonging Introduction Conceptions of identity Fundamental characteristics of identities Types of identities Identities and intercultural competence: Applying your knowledge Summary Discussion questions Journal jumpstarts Activities Instructor and Student Resources Chapter 6. The dark sides of identities: Barriers to intercultural communication Introduction Social categorization Ethnocentricism Othering Ingroups and outgroups Stereotyping Bias and prejudice Discrimination Racism Hateful rhetoric and acts of violence Xenophobia Pushing past ethnocentricism and identity biases Summary Discussion questions Journal jumpstarts Activities Instructor and Student Resources Chapter 7. Intercultural adaptation Introduction Transitioning to another land: Motives and duration of stay Long-term and short-term adaptation Dimensions of transition shock Sources of language and culture shock Symptoms of language and culture shock Variations in the degree of language and culture shock Positive and negative effects of language and culture shock Navigating the ups and downs of intercultural adaptation Optimizing intercultural transitions Summary Discussion questions Journal jumpstarts Activities Video and online resources Notes Instructor and Student Resources Chapter 8. Intercultural relationships Introduction Interpersonal relationships Intercultural relationships and diversity Intercultural friendship and diverse social networks Benefits of intercultural friendship Factors that facilitate intercultural friendship Barriers to intercultural friendship Intercultural romance and marriage How to build stronger intercultural relationships Summary Discussion questions Journal jumpstarts Activities Instructor and Student Resources Chapter 9. Intercultural conflict Introduction The nature and characteristics of conflict Types of conflict Cultural dimensions of conflict situations Intercultural conflict styles Facework and intercultural conflict management Conflict competence Managing language and intercultural conflict situations Summary Discussion questions Journal jumpstarts Activities Instructor and Student Resources Chapter 10. Diversity and inclusion in the global workplace Introduction Globalization, diversity, and inclusion in the workplace Englishization and the global workforce The benefits of diversity and inclusion in the workplace The challenges of diversity in the workplace Cultural difference frameworks and the global workplace Alternative approaches to intercultural business research, education, and practice Enhancing intercultural communication and inclusivity in today’s global workplace Summary Discussion questions Journal jumpstarts Activities Instructor and Student Resources Chapter 11. Intercultural competency and global citizenship Introduction Intercultural competency Intercultural-global competency and citizenship Requisite competencies for today’s global society Enhancing intercultural competence and global citizenship Summary Discussion questions Journal jumpstarts Activities Instructor and Student Resources References Glossary Index

About the Author :
Jane Jackson is Professor Emerita of Applied Linguistics and Intercultural Communication at the Chinese University of Hong Kong. She is also the editor of The Routledge Handbook of Language and Intercultural Communication, Second Edition (2020).

Review :
This insightful book is highly recommended. It is comprehensive, well-structured, and full of reflections and practical examples, and will be very valuable in courses on language and intercultural communication. It deals with central concepts like identity dynamics, intercultural relations, hate-speech, and global citizenship. Professor Emerita Karen Risager, Roskilde University, Denmark Praise for the previous edition: This is an excellent introduction to the field of intercultural communication, as equally useful for anybody working internationally as to the university classroom. Allan Goodwin, Nagoya University of Foreign Studies, Japan Educators will find this a timely and wide-ranging resource that tackles difficult issues in challenging times. John Corbett, University of São Paulo, Brazil Jackson’s text is a comprehensive, fresh look at today’s exceedingly complex intersection of intercultural communication, global competence, identity, and language. Relevant to students and intercultural communication practitioners, Jackson offers both breadth and depth when it comes to major concepts, frameworks, and highly applicable real-world examples. Whitney Sherman, Council On International Educational Exchange (CIEE)