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Home > Business and Economics > Business and Management > Business communication and presentation > Interpersonal Communication for Technically Trained Managers: A Guide to Skills and Techniques
Interpersonal Communication for Technically Trained Managers: A Guide to Skills and Techniques

Interpersonal Communication for Technically Trained Managers: A Guide to Skills and Techniques


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About the Book

Many professionals have a great store of technical knowledge and an impressive professional vocabulary, but lack the essential interpersonal commnunications skills necessary for effective management. This book solves the problem technically trained managers face by providing a clear, practical set of principles and methods that will enable them to work effectively and successfully with subordinates, peers, and superiors. Author Dale Jackson, himself a technically trained chemist, draws upon his own experience and the experiences of other professionals who have been thrust into management situations to offer practical, workable techniques that will be useful to anyone attempting the often difficult transition from the world of a technical profession to that of people within organizations.

Table of Contents:

The Problems Begin, and the Solutions Come from Within
Little Ridges Lead to a Mountain
Being Assertive Means Staying on Top of the Mountain
One Part of the Mountain is Active Listening
Self-Disclosure Is Another Part of the Mountain
The Truth Will Out--Nonverbally
They Pay Us to Communicate Facts
Present and Inform; You Won't Need to Persuade
Listening and the Right Verbs Can Help You Persuade
Most of Any Decisionmaking Process is Communication
The More Communication, the Better the Performance Planning
The Communication Never Stops in Meetings
Use the Telephone as If the Other Party Were in the Room
Epilogue: Why Have We Taken So Long
Index



About the Author :
DALE E. JACKSON is Director of the Engineering Management Graduate Program, School of Engineering, University of Kansas.


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Product Details
  • ISBN-13: 9780899301358
  • Publisher: Bloomsbury Publishing PLC
  • Publisher Imprint: Praeger Publishers Inc
  • Language: English
  • Sub Title: A Guide to Skills and Techniques
  • ISBN-10: 0899301355
  • Publisher Date: 06 Sep 1988
  • Binding: Hardback
  • No of Pages: 184


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