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Return on Investment in Training and Performance Improvement Programs: A Step-by-Step Manual for Calculating the Financial Return(Improving Human Performance)

Return on Investment in Training and Performance Improvement Programs: A Step-by-Step Manual for Calculating the Financial Return(Improving Human Performance)


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About the Book

Any human resource manager knows they contribute to their organization's bottom line--here's how to prove it. This groundbreaking book guides the reader through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus: * ten post-program data collection methods * ten strategies for determining the amount of improvement that is directly linked to training programs * ten techniques for converting both hard and soft data to monetary values This book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes you through the ROI process step-by-step. Don't wait for the budget axe. With this book, you get the strategy you need to turn your training/HRD department into a visible, indispensable profit center. Any human resource manager knows they contribute to their organization's bottom line--here's how to prove it. This groundbreaking book guides the reader through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus: * ten post-program data collection methods * ten strategies for determining the amount of improvement that is directly linked to training programs * ten techniques for converting both hard and soft data to monetary values This book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes you through the ROI process step-by-step. Don't wait for the budget axe. With this book, you get the strategy you need to turn your training/HRD department into a visible, indispensable profit center.

Review :
'The only work today which provides a step-by-step process for conducting meaningful and shatter-proof return on investment analyses.' Toni Hodges, Manager, Measurements, Bell Atlantic Network Services, Inc. 'Return on Investment in Training and Performance Improvement Programs' is an answer to what executives are asking for- sound measurement of return on training investments. Jack Phillips summarizes everything a practitioner needs to know and do.' William C. Byham, President and CEO, Development Dimensions International, Author of 'Zapp! The Lightening of Empowerment' and 'HeroZ!' 'In this important new book, Jack Phillips provides a comprehensive and cutting-edge treatment for ROI in training. The book is a 'must' for the library of any Training and Development or Human Performance Improvement practitioner.' William J. Rothwell, Ph.D, Professor, Human Resource Development, Penn State University.


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Product Details
  • ISBN-13: 9780884154921
  • Publisher: Taylor & Francis Inc
  • Publisher Imprint: Gulf Publishing Co
  • Height: 229 mm
  • Returnable: N
  • Sub Title: A Step-by-Step Manual for Calculating the Financial Return
  • Width: 152 mm
  • ISBN-10: 0884154920
  • Publisher Date: 17 Jul 1997
  • Binding: Hardback
  • Language: English
  • Series Title: Improving Human Performance
  • Weight: 575 gr


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Return on Investment in Training and Performance Improvement Programs: A Step-by-Step Manual for Calculating the Financial Return(Improving Human Performance)
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Return on Investment in Training and Performance Improvement Programs: A Step-by-Step Manual for Calculating the Financial Return(Improving Human Performance)
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