About the Book
This insightful book presents current thinking and research evidence on the role of human resource management policies and practices in increasing service quality, efficiency and organizational effectiveness in the public sector.Internationally, public sector organisations face enormous challenges, including increasingly uncertain political and economic environments, more vigilant and cost-conscious governments, rapidly evolving community needs and an ageing workforce. This collection examines a range of HRM-related topics that will influence the capacity of public sector agencies to negotiate and respond to the challenges ahead. These topics include managing public sector human resources during an economic downturn, enhancing the satisfaction and motivation of public sector employees, attracting and retaining talent, leadership development, and case studies in successful public sector organizational change.
With each chapter drawing on the latest research, but also emphasizing the practical implications, this collection is suitable for practitioners, researchers and students alike. It will also be valuable for HR specialists and managers of HR units in the public sector.
Contributors: A. Akkerman, A.F. Allisey, M. Arnaboldi, G. Azzone, T.S. Bailey, A.B. Bakker, M. Bradbury, R.J. Burke, C.L. Cooper, M.F. Dollard, M.E. Guy, J.J. Hakanen, J.E. Kellough, T. LaMontagne, J.J. Llorens, K. Manning, M. Martínez Lucio, P. McGurk, S.S. McLinton, K.J. Meier, M.A. Newman, A.J. Noblet, L.J. O'Toole (Jr), K. Page, C.J. Rees, P. Singh, J.E. Sowa, P. Stanton, R. Torenvlied, C. Truss, W. Vandenabeele
Table of Contents:
Contents:
1. The Importance of Human Resource Management in the Public Sector, Future Challenges and the Relevance of the Current Collection
Ronald J. Burke, Amanda F. Allisey and Andrew J. Noblet
PART I: APPROACHES TO HUMAN RESOURCE MANAGEMENT IN THE PUBLIC SECTOR
2. The Distinctiveness of Human Resource Management in the Public Sector
Catherine Truss
3. Human Resource Management in the Public Sector in Developing Countries
Christopher J. Rees
PART II: ASSESSING AND ADDRESSING THE HEALTH AND WELL-BEING OF PUBLIC SECTOR EMPLOYEES
4. Psychosocial Risk Factors for Stress and Stress Claim Differences between the Public and Private Sectors
Tessa S. Bailey, Sarven S. McLinton and Maureen F. Dollard
5. Building More Supportive and Inclusive Public Sector Working Environments: A Case Study from the Australian Community Health Sector
Andrew J. Noblet, Kathryn Page and Tony LaMontagne
6. Work Engagement Among Public and Private Sector Dentists
Arnold B. Bakker and Jari J. Hakanen
7. Emotional Labor, Job Satisfaction and Burnout: How Each Affects the Other
Mary E. Guy and Meredith A. Newman
PART III: HUMAN RESOURCE MANAGEMENT CHALLENGES IN THE PUBLIC SECTOR
8. Management and Leadership Development in Public Service Organizations
Patrick McGurk
9. Employee Turnover in Public Agencies: Examining the Extent and Correlates
Mark Bradbury, Jessica E. Sowa and J. Edward Kellough
10. Managing Human Resources in the Public Sector During Economic Downturn
Parbudyal Singh and Ronald J. Burke
11. Motivation, Job Satisfaction and Retention/Turnover in the Public Sector
Wouter Vandenabeele
12. Trade Unions and Organizational Change in the Public Sector: The New Politics of Public Sector Industrial Relations
Miguel Martínez Lucio
PART IV: HUMAN RESOURCE MANAGEMENT PRACTICES AND PUBLIC SECTOR PERFORMANCE
13. High Performance Work Systems, Performance Management and Employee Participation in the Public Sector
Pauline Stanton and Karen Manning
14. Human Resource Management and Public Organizational Performance: Educational Outcomes in the Netherlands
Laurence J. O’Toole (Jr), René Torenvlied, Agnes Akkerman and Kenneth J. Meier
15. Case Study of ‘Peak Performing’ Public Sector Units and Successful Change Efforts
Michela Arnaboldi and Giovanni Azzone
16. Public Sector Human Resource Management Education in the United States: Contemporary Challenges and Opportunities for Performance Improvement
Jared J. Llorens
Index
About the Author :
Edited by the late Ronald J. Burke, formerly Professor Emeritus, Schulich School of Business, York University, Canada, Andrew J. Noblet, Professor, Deakin University, Australia and Cary Cooper, Alliance Manchester Business School, University of Manchester, UK
Review :
’An impressive collection of authoritative treatments of major current and ongoing topics in public sector human resource management, provided by both well-established experts and up-and-coming scholars who are becoming leaders in the field. A valuable resource for courses on the topic and an important reference for scholars and those seeking to maintain expert knowledge about it.’
