Knowledge Management Handbook
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Knowledge Management Handbook

Knowledge Management Handbook


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About the Book

Many organizations are now realizing that their competitive edge lies mostly in the brainpower-the intellectual capital-of their employees and management. To stay ahead of the pack, companies must leverage their knowledge, internally and externally. But it is not enough to develop lessons-learned databases. Experts now believe the current savior of organizations is knowledge management-the conceptualization, review, consolidation, and action phases of creating, securing, combining, coordinating, and retrieving knowledge-in short, the process of creating value from an organization's intangible assets. Jay Liebowitz, one of the leading knowledge management and expert systems authorities in the world, brings together over thirty articles contributed by the top researchers and practitioners to produce what seems destined to become the key reference for this emerging field. With it you will find: How to create a knowledge-sharing environment How senior executives can show tangible benefits using methods that value the intellectual capital-especially the "human capital" within the organization How knowledge management is not the same as information management How senior management commitment and involvement are essential to the success of a knowledge management system

Table of Contents:
Preface (Knowledge Management: Fact or Fiction?), Jay Liebowitz Knowledge Management and Strategy The Current State of Knowledge Management, Thomas J. Beckman Knowledge Management and the Broader Firm: Strategy, Advantage, and Performance, Thomas H. Davenport Introducing Knowledge Management into the Enterprise, Karl M. Wiig Knowledge Management: People and Measures People Who Make Knowledge Management Work: CKO, CKT or KT? Angela Abell and Nigel Oxbrow A Look Towards Valuating Human Capital, Jay Liebowitz and Kathie Wright Performance Measures for Knowledge Management, Carl R. Moore Knowledge Management: Some Elements Knowledge Selection: Concepts, Issues, and Technologies, Clyde W. Holsapple and K.D. Joshi Intellectual Capital and Knowledge Creation: Towards an Alternative Framework, James A. Sena and A.B. (Rami) Shani MetaKnowledge and MetaKnowledgebases, Ed Swanstrom Investigating a Theoretical Framework for Knowledge Management: A Gaming Approach, Robert de Hoog, Gertjan van Heijst, Rob van der Spek, John S. Edwards, Ron Mallis, Bart van der Meij, and Robert M. Taylor Knowledge Management: Knowledge Technologies Intelligent Agents for Knowledge Management: Towards Intelligent Web-Based Collaboration Within Virtual Teams, Seung Baek, Jay Liebowitz, Srinivas Y. Prasad, and Mary Granger Groupware: Collaboration and Knowledge Sharing, David Coleman Knowledge Discovery, Glenn Becker Knowledge-Based Systems: A Look at Rule-Based Systems, Dustin Huntington Knowledge Management: Applications Knowledge Management in Industry, Patricia S. Foy Knowledge Management in Government, Kim Zimmermann


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Product Details
  • ISBN-13: 9780849302381
  • Publisher: Taylor & Francis Inc
  • Publisher Imprint: CRC Press Inc
  • Height: 246 mm
  • No of Pages: 328
  • Returnable: N
  • Width: 174 mm
  • ISBN-10: 0849302382
  • Publisher Date: 25 Feb 1999
  • Binding: Hardback
  • Language: English
  • No of Pages: 328
  • Weight: 748 gr


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Knowledge Management Handbook
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Knowledge Management Handbook
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