Handbook of Public Information Systems, Second Edition: (Public Administration and Public Policy)

Delivering IT projects on time and within budget while maintaining privacy, security, and accountability is one of the major public challenges of our time. The Handbook of Public Information Systems, Second Edition addresses all aspects of public IT projects while emphasizing a common theme: technology is too important to leave to the technocrats. Doing so imperils democratic values and is poor public management, jeopardizing strategic planning, policy development, and the mobilization of human capital. The handbook points the way to successful execution of IT projects by offering 39 contributed articles by experts in the field. Content includes introductory material that addresses 21st century public information systems, modern IT needs, and the development of e-government. It follows with an examination of the growth and use of information technology within and among government agencies and organizations. The book addresses current policy issues, offers case studies, and demonstrates successful public sector applications. Each section leads to a holistic approach that emphasizes communication, understanding, and participation from top management, technology teams, and end users.

Table of Contents:
Introduction Public Information Systems in the 21st Century, G. David Garson Bridging the Gap between Information Technology Needs in the Public Sector and Public Administration Graduate Education, Mary Maureen Brown, Jeffrey L. Brudney, and William L. Waugh, Jr. Public Information Technology and e-Government: A Historical Timeline, G. David Garson Organizational Research Using Strategic Information Systems to Improve Contracted Services and Asses Privatization Options, Steven Cohen and William B. Eimicke Interorganizational and Interdepartmental Information Systems: Sharing among Governments, Bruce Rocheleau Implementing E-Government Projects Organizational Impact and Resilience to Change, Mila Gascó Understanding Large-Scale IT Project Failure: Escalating and De-escalating Commitment, Mark R. Nelson Revisiting Virtual Locals and Cosmopolitans "In and As" Electronic Governance: A comparative Analysis of the Social Production of Academic Community, Lynn M. Mulkey, William L. Dougan, and Lala Carr Steelman Information Technology Investment and Organization Performance in the Public Sector, Pamela Hammers Specht and Gregory Hoff Electronic Data Sharing in Public Sector Agencies, Irvin B. Vann Governance in the Era of the World Wide Web: An Assessment of Organizational Openness and Government Effectiveness, 1997-2001, Todd M. La Porte, Chris C. Demchak, and Christopher Weare Policy Issues Social Stratification and the Digital Divide, Kenneth R. Wilson, Jennifer S. Wallin, and Christa Reiser Intellectual Property for Public Managers, Roland J. Cole and Eric F. Broucek Cybersecurity Considerations for Information Systems, Cynthia C. Irvine Information and Terrorism Age Militaries, Chris C. Demchak e-Rulemaking, Stuart W. Shulman, Lisa E. Thrane, and Mark C. Shelley Citizen Participation and Direct Democracy through Computer Networking: Possibilities and Experience, Carmine Scavo Internet Tax Policy: An International Perspective, Dale Nesbary and Luis Garcia Taking Advantage of the Information Age: Which Countries Benefit?, Shelly Arsneault, Alana Northrop, and Kenneth L. Kraemer Case Studies The Role of Information Technology and the New York State Legislature, Antoinette J. Pole Managing E-Government in Florida: Further Lessons from Transition and Maturity, David H. Coursey and Jennifer Killingsworth Exploring Internet Options: The Case of Georgia's Consumer Services, Gregory Streib and Katherine G. Willoughby The Virtual Value Chain and e-Government Partnership: Nonmonetary Agreements in the IRS e-File Program, Stephen H. Holden and Patricia D. Fletcher Applications Computer-Based Training in the Public Sector, Genie N.L. Stowers Issues in Contracting and Outsourcing Information Technology, Jay D. White and Ronnie L. Korosec Management Information Systems and an Interdisciplinary Budget Model, George B.K. de Graan Analysis and Communication for Public Budgeting, Carl Grafton and Anne Permaloff Public Finance Management Information Systems, John W. Swain and Jay D. White Statistical Analysis Software in Public Management, T.R. Carr E-Government Enacting Virtual Forms of Work and Community: Multiwave Research Findings across Individual, Organizational, and Local Community Settings, Thomas Horan and Kimberly J. Wells E-Government: The URBIS Cities Revisited, Alana Northrup Agency Internets and the Changing Dynamics of Congressional Oversight, Julianne G. Mahler and Priscilla M. Regan Privacy Considerations in Electronic Judicial Records: When Constitutional Rights Collide, Charles N. Davis Information Technology and Political Participation: A Comparative Institutional Approach, Juliet Ann Musso and Christopher Weare E-Government Performance-Reporting Requirements, Patrick R. Mullen Assessing e-Government Innovation, Jonathan D. Parks and Shannon H. Schelin E-Democracy and the UK Parliament, Stephen Coleman Emerging Electronic Infrastructures: Exploring Democratic Components, Åke Grönlund Conclusion Information Systems, Politics, and Government: Leading Theoretical Perspectives, G. David Garson