"In today's fast-changing work world, employees constantly need to learn new skills. At the same time, training budgets are shrinking. Who's left to do the training? Whether it's a quick software demonstration or a two-day seminar, it's often managers, supervisors, and team leaders who must provide this ""training-to-go.""
This concise guide focuses solely on the critical elements of training, so readers can become ""overnight"" trainers. Filled with many real-world examples, the book presents dozens of field-tested tools for immediate use, including:
* 8 key steps to effective training
* 16 learning principles
* how to select media and delivery methods
* formats for training materials
* how to develop experiential exercises
* a training program checklist
* effective presentation steps
* common behavior problems
* 13 facts about how to ask questions
* 10 ways to interact with learners
* how learners can keep learning after the training."
About the Author :
TOM W. GOAD (San Diego, CA) has 25 years' experience as a trainer and human resources development expert. He is widely published in the HR field and is the author of the classic text, Delivering Effective Training.
