The EQ Interview Book by Adele Lynn at Bookstore - Bookswagon
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The EQ Interview: Finding Employees with High Emotional Intelligence

The EQ Interview: Finding Employees with High Emotional Intelligence


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About the Book

Author Adele Lynn gives business leaders the skills and understanding they need to assess candidates’ emotional intelligence and ensure they’re the right fit for the job. Smart hiring managers know that emotional Intelligence (EQ) is a key indicator of success. What they don’t know is how best to spot it. The EQ Interview explains the five key areas of emotional intelligence and how these competencies enhance job performance, and then then arming interviewers with more than 250 behavior-based questions specially formulated to help determine how applicants have exhibited and leveraged their EQ skills in the past. In this helpful guide, hiring managers and business professionals will learn: How to spot the right candidates for the job from the start, how they can analyze and interpret answers to predict future success, and how to spot “EQ frauds” to avoid costly hiring mistakes. Filled with insightful examples and useful bonus resources providing more in-depth information on emotional intelligence competencies, The EQ Interview shows how go beyond evaluating job qualifications to consider the fundamental value of emotional intelligence.

Table of Contents:
CONTENTS 1 Introduction 1 2 The Five Areas of Emotional Intelligence and the EQ Job Competencies 7 3 Self-Awareness 15 Competency 1: Impact on Others 16 Competency 2: Emotional and Inner Awareness 20 Competency 3: Accurate Assessment of Skills and Abilities 26 4 Self-Control or Self-Management 33 Competency 1: Emotional Expression 35 Competency 2: Courage or Assertiveness 39 Competency 3: Resilience 42 Competency 4: Planning the Tone of Conversations 47 5 Empathy 53 Competency 1: Respectful Listening 54 Competency 2: Feeling the Impact on Others 56 Competency 3: Service Orientation 58 6 Social Expertness 65 Competency 1: Building Relationships 68 Competency 2: Collaboration 71 Competency 3: Conflict Resolution 74 Competency 4: Organizational Savvy 78 7 Personal Influence: Influencing Self 85 Competency 1: Self-Confidence 86 Competency 2: Initiative and Accountability 91 Competency 3: Goal Orientation 94 Competency 4: Optimism 98 Competency 5: Flexibility and Adaptability 101 8 Personal Influence: Influencing Others 111 Competency 1: Leading Others 112 Competency 2: Creating a Positive Work Climate 116 Competency 3: Getting Results Through Others 121 9 Mastery of Purpose and Vision 129 Competency 1: Understanding One’s Purpose and Values 130 Competency 2: Taking Actions Toward One’s Purpose 133 Competency 3: Authenticity 135 10 The EQ Fraud and Other Warning Signs 141 All One-Sided: Too Good to Be True 142 Other Behavior Trends 146 A Word About Instinct 151 11 A Final Word 153 Appendix 1. Emotional Intelligence Table of Competencies 157 Appendix 2. Questions by Area and Competencies 161 Index 181 About the Author 185

About the Author :
Adele B. Lynn (Belle Vernon, PA) is the founder and owner of The Adele Lynn Leadership Group, an international consulting and training firm whose clients include many Fortune 500 companies. Her business focuses on helping organisations strengthen productivity and quality through improvements in emotional intelligence and workplace trust. Her previous books include Quick Emotional Intelligence Activities for Busy Managers, The Emotional Intelligence Activity Book and The EQ Difference.

Review :
"Perfect for HR departments large and small, this book is an excellent tool for determining the appropriate candidate for any given job." -Houston Business Journal "Well-written and thorough, this book will be helpful to anyone looking to make better hiring decisions, especially those new to the interviewing process." Publishers Weekly


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Product Details
  • ISBN-13: 9780814409411
  • Publisher: HarperCollins Focus
  • Publisher Imprint: Amacom
  • Height: 229 mm
  • No of Pages: 192
  • Spine Width: 17 mm
  • Weight: 363 gr
  • ISBN-10: 0814409415
  • Publisher Date: 13 Apr 2018
  • Binding: Paperback
  • Language: English
  • Returnable: Y
  • Sub Title: Finding Employees with High Emotional Intelligence
  • Width: 151 mm


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