"Dozens of humor-filled, down-home ""management maxims"" that help managers do their job better.
When it comes to managing people, author Frank McNair has seen first-hand what works and what doesn't. In this breezy book, readers get a refreshing dose of real-world advice in what McNair calls 'maxims for smart managers.""
His sage and witty suggestions include:
""Don't send your ducks to eagle school!""
""Pay off in currency that matters to the employee.""
""Don't confuse motion with progress.""
""Ignoring poor performance is the same as applauding it.""
Covering the whole gamut of people-management skills, the author presents maxims on: planning * motivation * expectations * teaching and coaching * measuring performance * rewards and consequences * relationship management, self-management * leadership.
Each maxim is illustrated by a real-life story and pithy, practical insights that managers can put to instant use or store away for future situations."
Table of Contents:
Part 1 Planning: if you don't know where you're going you'll probably wind up somewhere else. Part 2 Motivation: you can waste a lot of time feeding carrots to stick people. Part 3 Expectations: paint a clear picture of the target. Part 4 Teaching and coaching: discovered knowledge always beats revealed knowledge. Part 5 Measuring performance: what you reward is what you'll get. Part 6 Rewards and consequences: reward outcomes, not activities. Part 7 Relationship management: everybody is keepin' score - and that's okay. Part 8 Self-management: the toughest nut of all. Part 9 Leadership: those lead best who serve most. Part 10 A philosophy of management: a hundred percent of nobody don't like nothing.
About the Author :
Frank McNair (Winston-Salem, NC) is president of the public speaking firm McNairspeaks and partner of the consulting and training firm LTM Associates. Before setting up his own companies, he held sales and marketing positions with Douglas Battery Company, L'eggs Products, Inc., and R.J. Reynolds Tobacco Company.
