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Home > Business and Economics > Industry and industrial studies > Media, entertainment, information and communication industries > Information technology industries > Creating a Successful E-Information Service
Creating a Successful E-Information Service

Creating a Successful E-Information Service


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About the Book

Through the use of case studies, Creating A Successful E-Information Service shows you how to revamp an existing service, as well as as well as how to create one from scratch. Key issues covered include: Introducing the concept of the e-information service What kind of an information service do you want to provide? Where are the customers? What kind of information do your customers need and in what formats? Who needs to be involved in your plans? Budgeting for your e-information service Keeping in touch with your customers Keeping one step ahead of your competitors. Also included is an illustrated glossary of sample electronic services and a list of further information sources. Regardless of the type or size of your organization, Creating A Successful E-Information Service will help you broaden your horizons, as well as those of your users.

About the Author :
Sheila Pantry manages an independent information services consultancy and electronic publishing business. She has a long and varied career in information management in a range of industry sectors, especially in health and safety and is an experienced trainer, writer, editor and lecturer. Peter Griffiths is Head of Information Services Unit at the UK Government Home Office, and Head of Profession for librarians and information scientists. He is responsible not only for the Home Office and Prison Service Headquarters libraries but also for intranet and internet publication, an internal reference service, and a research library. He is an experienced trainer, writer and lecturer. William Oldfield is Networked Information Research Associate at the University of Waterloo Library in Waterloo, Ontario Canada. Bill creates Internet information services for the Library and the Learning and Teaching through Technology (LT3) Centre at the University of Waterloo.

Review :
...this is a handy practical guide which will be extremely useful for anybody (literally) who is considering making information available electronically and establishing an e-information service. Managing Information Overall this book provides an excellent framework for creating and maintaining an e-information service Elg News This book certainly keeps up the Facet aim of being dynamic, relevant and up-to-date. Well worth the money. Update How to identify customers, provide information in the right format, budget, and compete in the field of electronic information services. Public Libraries


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Product Details
  • ISBN-13: 9780810847781
  • Publisher: Scarecrow Press
  • Publisher Imprint: Scarecrow Press
  • Height: 229 mm
  • Returnable: N
  • Weight: 263 gr
  • ISBN-10: 0810847787
  • Publisher Date: 07 Oct 2003
  • Binding: Paperback
  • Language: English
  • Spine Width: 10 mm
  • Width: 151 mm


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