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Home > Language, Linguistics & Creative Writing > Language: reference and general > Speaking in public: advice and guides > Communication Incompetencies: A Theory of Training Oral Performance Behavior
Communication Incompetencies: A Theory of Training Oral Performance Behavior

Communication Incompetencies: A Theory of Training Oral Performance Behavior


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About the Book

Gerald M. Phillips draws on his twenty-five-year, five-thousand-client experience with the Pennsylvania State University Reticence Program to present a new theory of modification of "inept" communication behavior. That experience has convinced Phillips that communication is arbitrary and rulebound rather than a process of inspiration. He demonstrates that communication problems can be described as errors that can be detected and classified in order to fit a remediation pattern. Regardless of the source of error, the remedy is to train the individual to avoid or eliminate errors--thus, orderly procedure will result in competent performance. Inept communicators must be made aware of the obligations and constraints imposed by deep structures that require us to achieve a degree of formal order in our language, without which our discourse becomes incomprehensible.

About the Author :
Gerald M. Phillips is Professor of Speech Communication at Pennsylvania State University.


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Product Details
  • ISBN-13: 9780809314591
  • Publisher: Southern Illinois University Press
  • Publisher Imprint: Southern Illinois University Press
  • Language: English
  • Sub Title: A Theory of Training Oral Performance Behavior
  • ISBN-10: 0809314592
  • Publisher Date: 31 Mar 1991
  • Binding: Hardback
  • Returnable: N
  • Weight: 1500 gr


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Communication Incompetencies: A Theory of Training Oral Performance Behavior
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