Handbook of Human Factors Testing and Evaluation

Human factors test and evaluation (HFTE) is the principal means of ensuring that systems and products will be effective and usable before they are placed in the hands of the using public. Hence, HFTE has a significant impact on the system development process, while remaining more or less inconspicuous to the using public. It measures and characterizes the interaction of human-system components, hardware, software, procedures, and humans, in terms of performance (effectiveness) and user satisfaction (suitability). This book explains how those interactions are measured and characterized, and how the results are conveyed to others in the system development process. An essential reference for human factors professionals and students alike, this volume provides up-to-date, comprehensive coverage of all aspects of HFTE. Its editors and contributors are distinguished practitioners with a wealth of experience in this important field.

Table of Contents:
Contents: D. Meister, Foreword. Preface. Part I:THE FOREST: An Overview of Human Factors Testing and Evaluation. D. Meister, T.G. O'Brien, The History of Human Factors Testing and Evaluation. S.G. Charlton, T.G. O'Brien, The Role of Human Factors Testing and Evaluation in Systems Development. S.G. Charlton, SITE: An Integrated Approach to Human Factors Testing. Part II:THE TRAILHEADS: Tools and Techniques for Human Factors Testing and Evaluation. V.J. Gawron, T.W. Dennison, M.A. Biferno, Mockups, Physical and Electronic Human Models, and Simulations. S.G. Charlton, Questionnaire Techniques for Test and Evaluation. T.B. Malone, Human Factors Test Support Documentation. T.G. O'Brien, Preparing Human Factors Test Plans and Reports. J.C. Miller, S.M. Rokicki, Psychophysiological Test Methods and Procedures. Part III:THE TREES: Notable Issues in Human Factors Testing and Evaluation. M.R. Endsley, Situation Awareness Measurement in Test and Evaluation. S.G. Charlton, Mental Workload Test and Evaluation. J.M. Childs, Training Systems Evaluation. T.G. O'Brien, Anthropometry, Workspace, and Environmental Test and Evaluation. Part IV:PERSPECTIVES: Application of Human Factors Testing and Evaluation. E.B-N. Sanders, S. Stuart, The Role of User Research in Consumer Product Development. J.M. O'Hara, W.F. Stubler, J.C. Higgins, Human Factors Evaluation of Advanced Nuclear Power Plants. A.M. Rothblum, A.B. Carvalhais, Maritime Applications of Human Factors Test and Evaluation. B.H. Taylor, S.G. Charlton, L.S. Canham, Operability Testing in Command and Control Systems. D. Meister, Human Factors Test and Evaluation in the Twenty-First Century. T.G. O'Brien, Test Safety.