Evolution in Reference and Information Services: The Impact of the Internet

Explore ways to bring and keep your library’s electronic services up to date!From editor Di Su: “Some years ago, if you were told that a library’s catalog would be available on a 24/7/365 basis, you’d think it was just another fiction. Perhaps as influential as Johannes Gutenberg’s invention of movable type printing, the Internet is one of the most significant happenings in the information world in modern times.”In addition to showing you how library services have been influenced and enhanced by the advent of the Internet, Evolution in Reference and Information Services: The Impact of the Internet will enable you to make the most of the new opportunities that current technologies offer. This valuable book will also help you and your library avoid the pitfalls and new challenges to professional competency that come along with electronic research.Evolution in Reference and Information Services: gives you a review of the history of electronic reference looks at the increasing role of librarians as teachers and providers of technical help for users provides case studies and ways to evaluate electronic research methods suggests strategies for providing effective electronic services examines government Web sites explores Internet sources of health information shows you how to establish electronic services through your library’s portal site looks at how to manage a library computer lab and much more!

Table of Contents:
Preface Background From Magicians to Teachers: The Development of Electronic Reference in Libraries: 1930-2000 Teaching and Training The Impact of the Internet: Increasing the Reference Librarian’s Role as Teacher Reference, Mental Models, and Teaching Technology The Evolution of Internet Training in a Corporate Library Electronic Service E-Mail Reference: Who, When, Where, and What Is Asked Internet Engineering Reference—An Academic Strategy Meeting Reference Responsibilities Through Library Web Sites Evaluation and Analysis Evaluating Electronic Reference Services: Issues, Approaches, and Criteria Historical Fabrications on the Internet: Recognition, Evaluation, and Use in Bibliographic Instruction Government Information on the Web Finding and Evaluating Health Sources on the Internet: An Overview Information Technology (IT) Management The Impact of “Scholar’s Workstations” in an Undergraduate Academic Library: Would a Holistic Approach Work? Libraries to Labs: Managing Public Access Computer Labs in an Academic Library Environment Index Reference Notes Included