A follow-up to his best-selling E-Learning, Beyond E-Learning explains the most current thinking on how organizations learn and apply what they know to be successful, and explores the increasingly important role that technology plays, not as an end in itself but as a vital means to get there. The book also provides a clear path for helping to integrate learning—including e-learning—knowledge management, and performance support, and will help training professionals and the organizations they serve go beyond common myths and misconceptions about training and e-learning, focus training/learning activities directly on organizational know-how, and implement a framework that can (at last) be a catalyst for true organizational learning.
Table of Contents:
List of Illustrations. Foreword (David Holcombe).
Acknowledgments.
Introduction: Getting the Most from This Book.
Part One: Beyond E-Training.
1. Myths and Warning Signs.
2. Learning, E-Learning, and the Smart Enterprise.
Part Two: Beyond the Classroom.
3. Building a Learning and Performance Architecture.
4. Knowledge Management in Action.
5. Learning Through Online Collaboration.
6. Learning and Performance in the Context of Work.
7. True Telecom’s Story.
Part Three: Beyond Learning.
8. Making the Change Happen, and Making It Stick.
9. Championing Learning.
10. From E-Learning to Learning to Performance.
Afterword: E-Learning: Advancing Toward What Will Be (John Larson).
Appendix A: Nine E-Learning Warning Signs.
Appendix B: Knowledge Management Features, Functionalities, and Challenges.
Appendix C: Collaboration Technologies.
Appendix D: Primary Knowledge Management Development Activities.
Appendix E: Sample Change Management and Communications Plan.
Appendix F: E-Learning Readiness Assessment: Executive Team Alignment.
Appendix G: Additional Resources.
About the Author.
Index.
About the Author :
Marc J. Rosenberg (www.marcrosenberg.com) is a management consultant in training, organizational learning, e-learning, knowledge management and performance improvement. He has worked in academia, corporations and professional services firms before launching his own consultancy. A prolific author and popular speaker with more than 25 years' experience, Dr.Rosenberg is a former president of the?International Society for Performance Improvement. He lives in Hillsborough, New Jersey, U.S.A.
